Wireless Telecom Sales District/Regional Manager
Resume:
Scott C. Groskreutz
Huntington Beach, CA.
**********@*****.***
SUMMARY
A dynamic, high-energy district sales manager, in management, marketing and sales. Provided management and lead support for all
sales activities and store operations. High success rate in exceeding sales goals and achieving operational excellence. Creative and
effective leader in the implementation of sales tools and techniques in driving profitability in a multi -site multi-market environment.
PROFESSIONAL EXPERIENCE
Multi-Unit Management Sales Management Customer Experience
Retail Merchandising Strategic Selling and Training On-boarding Activities
Audit Preparation Sales Coaching Cross-Channel Collaboration
Business to Business Sales Operations Management Account Management
Sprint, Orange County, CA 2004-2014
District Manager, 2010-2014
Ranked in the Pinnacle Sales Club – Achieved Top 5% in the West for the year based on National Composite Score Ranking of
recurring and non-recurring revenues and new customer activations.
Produced 15% increase yearly from 2011-12 in accessory revenue of $2.2 million and increasing accessory conversion district-
wide above 10% (National Average 7%).
Ranked in the top 10 in WEST in Insurance Sales on T ablets and Handsets raising 15% YOY resulting in an additional 675k in
2011-12.
Increased mix on emerging product sales to 130%, Ranking in the top 10 nationally for Q2-Q4. Maintained emerging product
sales above national, regional, and area performance for 3 consecutive quarters in 2013.
Awarded District Manager MVP Award – 5 stores audited out of 9 total stores in my territory – all passed 10% above area
averages.
Allocated inventory levels for high business impact product launches and called on market ve ndors for support
Resolved high-level customer escalations through coordination with retail ops teams and executive lev el national sales support
teams resulting in increased customer satisfaction scores.
Negotiated business service contracts with budget discounting budgets, national value pricing, and strategized with Business Field
Support Staff.
Created Employee Performance Plans, conducted sales reviews, and completed observations on a monthly and quarterly basis to
increase sales productivity and drive key performance indicators.
Store Manager, 2004-2010
Achieved Pinnacle Club Silver Level while maintaining 15% corporate-liable business. Awarded AVP Club in Q1 2005, Top
Volume accessory producer $110k Q4 2010, Sold highest volume in revenue of $157k in Area for Q4 2005.
Earned Experience Excellence Award for Top -Box Customer Satisfaction Metrics Q2 and Q3 2008 in three different locations.
Exceeded Company Audit requirements scoring above 110% for 5 consecutive months in RYG reporting 2006 and 2005.
Managed a total of 6 locations in a wide-variety of formats – top 100 locations
T-Mobile, Tustin, CA 2002-2004
Store Manager
Awarded Winner’s Circle Achievement in 2002 in the first year as a Store Manager in the West Region.
Hired, coordinated, and tracked onboarding activities for 5 new locations at launch conducting and scheduling training.
Selected as a member of the Leadership Development Program for Advancement, partnered on several district business initiatives
Successfully passed corporate audit scoring 95%, area average 80% for that same year.
Coordinated and administered the roll-out of several store openings in the Orange County
EDUCATION
B.A. Communications – Marketing BYU, Laie, HI
PHILANTHROPIC AFFILIATIONS
Youth Hockey Coach and Mentor, Boy Scouts of America – Eagle Scout, HBYS – Volunteer
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