JOANN K. MURPHY
*** ******* ***** *********: 678-***-****
Newnan, Georgia 30265 *******@******.***
"To obtain and secure a position with the opportunity to grow both
personally and professionally, using my experience, ability and knowledge."
PROFESSIONAL PROFILE
Self-managing, motivated and extremely committed professional possessing
excellent verbal and written communication skills.
Office Assistant Shipping & Receiving Supervisor Laboratory
Technician
Time Management Workflow Analysis/Improvement Production
Supervisor
Accounts Payable Accounts Receivable
Computer Skills: Word, Excel, PowerPoint, Access, Internet, Outlook
RELEVANT ACHIEVEMENTS SUMMARY
< Developed an efficient and effective Quality Control Department for a
multi-operational manufacturing plant.
< Created an employee reward program to recognize exemplary work
performance.
< Attended a specialized Microsoft Training Course to develop a database
designed to track supplier quality.
< Certified as a 4 Step Trainer: Demonstrate, Review, Imitate and
Practice.
< Developed a standardized work procedure for team members to follow to
ensure safety and quality standards are met.
PROFESSIONAL EXPERIENCE
Farmer's Home Furniture, Newnan, GA 2014-present
Accounts Collector/General Office
. Answer the phone and direct calls
. Greet customers at the front desk
. Accept customer payments on accounts receivables
. General office duties (filing, faxing, copying, etc.)
. Disclose contracts with customers
Kia Motors Manufacturing Georgia, West Point, GA 2009 to 2013
Quality Control - Vehicle Quality Control
. Three separate six month rotations at JD Power and Assoc. IQS
(Initial Quality Survey).
. Certified on all quality test lines including test track driving
evaluation.
. Composed Swiss/Pass work instructions for inspection techniques.
. Certified in 4 Step Training Process.
Callaway Industries, Newnan, GA 2006 to 2008
Accounts Receivable / Accounts Payable
. Reconciled accounts receivable and accounts payable transactions.
. Reconciled purchase orders, invoices, checks, check requisitions and bank
statements.
. Entered approved journal entries into accounting system.
JOANN K. MURPHY PAGE 2
. Compiled budget data.
. Maintained petty cash fund.
. Assisted with clerical duties such as filing, faxing, scanning and
photocopying.
. Generated monthly reports required by the bookkeeper for financial
statements.
. Responded to customer inquiries.
Callaway Industries, Newnan, GA 2002 to 2006
Laboratory Director
. Oversaw Quality Control of manufactured goods and incoming raw materials.
. Entered test results in Control Chart Pro (CCP).
. Used CCP to graph results and to do statistical analysis.
. Generated Certificates of Analysis in Excel for products.
. Updated and revised property specifications for finished products.
. Maintained product records, batch sheets and Certificates of Analysis.
. Performed work requested by Technical Service Requests.
. Desize testing and desize analysis reports.
. Tested properties and prepared reports for new products.
. Prepared lab samples for potential customers.
. Oversaw the general operations of the laboratory.
Lanier Clothes, Greenville, GA 1999 to 2002
Quality Control Supervisor
. Established an effective and efficient Quality Control Department.
. Helped develop company tolerances in a multi-operational manufacturing
plant.
. Improved quality of products and understanding of job operations.
. Developed a Database Management System using Access to track mill
performances.
. Helped in documenting written job specifications.
. Developed excellent communications between production floor and
management.
. Created a reward program for employee work performance.
Lanier Clothes, Greenville, GA 1992 to 1999
Shipping, Receiving, Order Pulling, Production Supervisor
. Received, inspected and documented incoming goods.
. Pulled orders for customers and shipped goods.
. Maintained employee attendance records.
. Wrote improvement reports.
. Problem solved with Atlanta Purchasing Office.