server

*** ********* *****, *********, ** ***** • 239-***-**** • **********@*****.***

Lennox Turner

Summary

Highly experienced restaurant professional with a proven ability to ensure the fast and efficient delivery of food and beverages to guests.

Excellent cash handling, customer service, and interpersonal skills. Acts as a liaison between Servers and management, as well as assists in

the training of new personnel.

Experience

Oct. 2006 - Present

La Playa Beach and Golf Resort Naples, FL

Server

Maintains knowledge of current menu items, garnishes, ingredients, and preparation methods.

Delivers exceptional service by greeting and serving customers in a timely and efficient manner.

Appropriately suggests additional items to customers to increase restaurant sales.

Ensures proper cash handling procedures and the accurate settlement of checks.

Cleans, prepares, stocks work areas as well as ensures the cleanliness and quality of the appearance of the dining facility.

Ensures food quality and that orders are delivered promptly.

Assists in the training of new hires and acts as a liaison between servers and management.

Nov. 2005 – Nov. 2006

Half Moon Resort Montego Bay, Jamaica

Server

Ensured overall guest satisfaction and the prompt delivery of food and beverages.

Handled special requests and guest concerns promptly.

Effectively communicated with kitchen staff regarding guest allergies, dietary needs, and other special requests.

Consistently adhered to quality expectations and standards.

Employee of the Month Award recipient (July 2006).

Feb. 2002 – Nov. 2005

Holiday Inn Sunspree Resort Montego Bay, Jamaica

Server

Assisted guests with making menu choices in a helpful and informative fashion.

Promptly served all food courses and beverages to guests.

Regularly checked on guests to ensure satisfaction with service and food and beverage served.

Skillfully anticipated and addressed guests’ service needs.

May 1996 – Dec 2001

The Homestead Resort Hot Springs, VA

Server

Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest expectations.

Effectively used items in stock to minimize waste and profit loss.

Demonstrated understanding of liability issues and the law to confirm legal drinking age and discontinue the service of alcoholic

beverages to intoxicated guests.

Maintained a professional tone of voice and words at all times, even during peak business hours.

Managed closing duties including the restocking of items and reconciliation of the cash drawer.

Education

Sep. 1980 – June 1984

Muschette High Trelawny, Jamaica

High School Diploma

Concentration in Food and Nutrition

R eferences

References are available upon request.

Contact this candidate