Customer Service High School

Jocelyn Graham

Sales Associate/ Cashier/Laborer

***********@*****.*** - 912-***-****

Enthusiastic and proactive individual with a comprehensive background in customer service and administrative

support, and an aptitude for technical and managerial responsibilities seeking a career in a professional facility

that will allow me to utilize my training.

WORK EXPERIENCE

Merchandise Coordinator

American Greetings - Hinesville, GA - January 2013 to Present

Sales Associate/ Cashier/Laborer

Army Air Force Exchange Services (AAFES) - Fort Stewart, GA - October 2007 to March 2009

Process cash and credit card payments

Unload deliver trucks and place merchandise in designated warehouse location

Track and stock inventory as needed and assist with other duties as needed

Automotive Customer Service Agent/Cashier

Wal-Mart Super Center - Hinesville, GA - November 2005 to October 2006

Perform basic accounting functions, including reporting and record keeping

Perform service writer tasks, such as maintaining vehicle statuses, maintaining the locations of each vehicle,

and communicating with automotive technicians and customers

File Clerk

Winn Army Community Hospital - Fort Stewart, GA - May 2005 to July 2005

File and deliver documents and records to departments within the hospital

Perform administrative tasks, such as data entry and answering phone calls

Assist patients in completing admission forms and directed patient where to go in the hospital

File all lab tests, lab results, consults, X-Rays, reports and other documents required

Pull charts and makes copies of charts as needed

Comply with hospital, department and unit standards including, but not limited to, safety, CPR, infection

control, quality management, environmental, confidentiality, and patient care

Attend and participate in division meetings

Check files for duplicates, merges and shred charts as necessary

Label, date and attach stickers to all new patient X-Ray charts

EDUCATION

Associates of Science in Management

Allied Health Institute

December 2013 to Present

Diploma in Medical Office Assistant

Allied Health Institute - North Lauderdale, FL

2011

Penn Foster College

2008

High School Diploma

Liberty County High School

2005

CNA

ADL -Training - Brunswick, GA

2014

ADDITIONAL INFORMATION

HIGHLIGHTS OF QUALIFICATIONS:

Administrative support

Diligent and professional Office Assistant

Highly motivated and willing to cross-train

BLS certified

Experienced using a multi-line telephone & general office functions

Strong organizational and cross-cultural communication skills

6 years Customer-service experience

Computer skills: Microsoft Office (Word, Outlook, Excel), data entry, advanced web researching skills,

spread sheet & social media

Contact this candidate