Customer Service Manager

Location:

Posted:

July 01, 2014

Ondra Edwards

************@*******.***

> PROFILE Fortune 500 Company, multi-million dollar business

> Manager Experience

> 13 years of Customer Service, 10 years Store Manager, Computer Knowledge

GENERAL CLERK, PRODUCTION, Newnan, Georgia

>SourceHov . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01/2014-NOW

>NACI Security Clearance

>Worked in mailroom department to help with prepping and sorting in a fast paced environment for VA

medical files to be scanned and outsourced. General Warehouse duties

WAREHOUSE INDUSTRIAL

>Temp Agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01/2012-01/2014

>Randstad, Express Pro Employment

>Stay At Home Dad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6/2011-01/2012

EXPERIENCED MANAGER, Lawrenceville, Georgia

> Quiktrip Corporation . . . . . . . . . . . . . . . . . . . . . . . . 5/98-6/2011

> Comply with the support QT Policies and Procedures.

> Skills-Order pulling/selector, packing, scanning, pallet jack.

> Responsible for scheduling clerks, meetings .

> Handled cash and checks. Made cash deposits.

> Responsible for Inventory control, writing orders.

> Responsible for managing payroll accounts payable.

> Handled customer and employee issues. Trained regular and new employees

CUSTOMER SERVICE CONDUCTOR, Norcross, Georgia

> Compass Marketing Group/Call Center . . . . . . . . . . . . . . . . . . . 6/95-7/1998

> Outbound calls to conduct marketing surveys, Mystery Shopper, 10-key Data Entry

EDUCATION SAVANNAH STATE COLLEGE, Savannah, Georgia

> Business Administration Classes, 1994-1995