High School Manager
Resume:
THERESA SALAS
Dickinson, TX 77539
********@*****.***
EDUCATION
High school diploma, Santa Fe High School- Santa Fe, TX 2009
Starting at College of the Mainland August 2014
WORK EXPERIENCE
Assistant Service Manager
H-E-B Grocery Company, Houston area, Texas 2007- Present
• Leadership role: Helping supervise several people with their daily tasks, daily goals and keeping up with
employees breaks. Handling general complaints, scheduling. Being a representative of the company on a
daily bases to each customer as well with events with the company.
• Organization: Prepared and Organized paperwork and other materials as needed for meetings, conferences,
ordered supplies needed for the business center and audits. Preparation for daily employee tasks. TABC
certified.
• Answered phones in a timely manner and transferred them to correct departments.
• Review and verify invoices for supplies and product.
• Recruiting and Training: Helping interview and hire potential candidates as well helping the employees
transition into their new positions smoothly.
Bookkeeper
H-E-B Grocery Company, Bay Colony League City, Texas 2009- Present
• Fast at multitasking between customers and answering phones.
• Dealing with many customer’s bills and Western Union financial transactions.
• Counted and verified 30-35 cash register tills daily.
• Controlled access to store reports and store currency.
• Keeping up with a daily book of product losses and gains.
• Certified once per year through Western Union’s Money Service Business training program.
• Computer skills: Microsoft Word, Microsoft Excel, Power point, Microsoft Outlook.
ADDITIONAL EXPERIENCE
Waitressing Experience
• Serving customer in a timely manner, making sure customers are satisfied with their experience.
• Verifying ID of customers to insure they are of proper age for alcohol consumption in compliance with TABC.
• Helping to deal with disgruntled customers in a professional manner according to the job training.
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