Customer Service Manager

[DC]

Deven Castaneda

*** ****** ***** • Hanford, CA 93230

Phone: 559-***-**** E-Mail: **********@*****.***

Objective

I am seeking full time employment with an established company; my availability is open.

Experience

Julie’s Daycare : Part Time (2006-2010)

117 Monroe Drive, Hanford, California 93230 : 559-***-**** : Manager - Julie Castaneda

• Observe and monitor children’s play activities

• Assist on keeping records on all individual children including daily observations and information about

activities, meals served, and medications administered;

• Read to children and teach them simple paintings, drawings, handicrafts, and songs

• Organize and participate in recreational activities, such as games

• Assist preparing food for children and serve meals and refreshments to children

Tachi Palace : Full Time (2012 - 2014)

17225 Jersey Avenue, Lemoore, California 93245 : 559-***-**** : Manager - Isabel Rodriguez

•Provide timely and quality support to the Food and Beverage Manager by providing backup in that person’s

absence, participating in planning and special projects, implementing and managing assigned projects,

recommending enhancements and changes to improve operations;

•Review menus, analyze recipes, determines food, labor, and overhead costs;

•Provide for quality operations in assigned venue by continuously monitoring performance, customer

feedback, number of repeat customers, and adjusting or changing operations as needed;

•Open to any new developments in food presentation, technology and preparation methods; • Familiar with

hygiene regulations, safety regulation and basic nutrition.

Sozinho Dairy : Full Time (2012 - 2014)

8489 E Elkhorn Ave Selma, CA : 559-***-**** : Manager - Danny Sozinho

At this job I was able to maintain high quality farm life while operating heavy machinery. From disking fields, to

cleaning up manure to help keep the dairy sanitary; I had a great hands on work experience.

West Valley Supply (current)

11958 17th Ave., Lemoore, CA 93245 : 559-***-**** : Manager - Aaron S. Odland

My duties at this job are to stock and receive pipe inventory. I am also in charge of customer service as the

cashier.

Education

College Preparation Courses - “High School” 2006-2010

Hanford High School, Hanford, California 93230

Associates Degree– “One (1) Semester” 08/10-12/10

College of the Sequoias, General Education, Visalia, California 93277

Associates Degree– “One (1) Semester” 01/11-5/11

West Hills College, General Education, Lemoore, California 93245

Skills

Excellent Interpersonal Skills • Natural ability to develop and manage staff • Planning Skills Organizational Skills

2

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