Customer Service Sales

Janet Jackson

Toledo, OH

*********@*****.*** - 419-***-****

Work Experience

Sales Associate

Dillard’s

Toledo, OH

August 2013 to Present

Customer service finding products for customers either in store online or at another location placing

orders..

support staff and sales associate

Macys

-

Toledo, OH

June 2013 to Present

Unloading merchandise from the trunk onto the rack to be put out on the sales floor organization of all

clothing displays running the cash register and helping all customers

Cashier

THE HOME DEPOT

-

Toledo, OH

October 2010 to December 2012

Product knowledge

Going above and beyond for the customer

knowing product knowing were and how to locate a product even if it’s not in our store providing great

customer service keeping our customers happy building great relationships so our customers know we

care about their issues. Finding the customer measuring products scanning every product education and

knowledge of the departments

Package Handler

FedEx Grounds

-

Perrysburg, OH

June 2011 to september 2013

LIFTING AND LOADING OVER 250 PACKAGES A HOUR INTO TRUCK

SCANING EVERY BOX BEFORE LOADING

Office Manager/Administrative Assistant

TMJ Holdings

-

Toledo, OH

January 2007 to December 2008

• Received merchandise selected by customers.

• Answered customers' questions concerning location, price and use of merchandise.

• Accepted payments and made change.

• Kept record of sales, prepared inventory of stock, and ordered merchandise.

Volunteer Work

Toledo Hospital

-

Toledo, OH

August 2007 to February 2008

Patient and Visitor transport throughout the hospital.

Dance Coach Volunteer

Sparks Dance Troop

-

Toledo, OH

August 2007 to January 2008

Teaching teen and younger girl’s hip hop dance routines.

• Organizing travel, organizing events, and coordinating with parents

Front Desk Clerk

The Clarion Hotel

-

Toledo, OH

June 2007 to September 2007

• Resolved problems arising from guests' complaints, reservation and room assignment activities and

unusual requests and inquiries.

• Greeted important guests.

• Received and processed advance registration payments.

• Sent out letters of confirmation or returned checks when registration could not be accepted.

Office Assistant

Shuller and Kravitz Incorporated

-

Toledo, OH

June 2006 to September 2006

• Opened, sorted and distributed incoming mail.

• Operated telephone switchboard to establish and assist customers in establishing local and long-

distance telephone connections.

• received callers at establishment, determined nature of business and directed callers to destination.

• Typed memos, correspondence, reports and other documents.

• made future appointments and answered inquiries.

Education

The University of Toledo attending -

Toledo, OH

Skills

cpr certified and currently receiving my stna license

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