Customer Care

Alka Gurung

Sector **, Gurgaon, Haryana

+** – 965-***-****

***************@*****.***

Talented and versatile writer, proficient in technical communications. Successfully

Career Focus

generated hundreds of business materials, including reports, copyright articles, ebooks,

academic articles, reviews, manuals etc. More than 3 years of experience writing for direct

response markets and promotional advertising. Skillfully designed and produced material

for newsletters, brochures and flyers. Enthusiastic and creative customer focused writer,

adept at details and producing only first rate work. Tremendous integrity and common

sense.

Experienced in writing feature articles, biographies, essays, press releases, research reports,

Experience

•

and e books.

Summary

1. Well versed in copyediting, proofreading and rewriting.

2. Strong technical command of the English language; familiarity with various writing

styles; serious commitment to excellence in the printed and published word.

3. Competent researcher, writer, and editor.

B.A., English Literature, Bilaspur University, Bilaspur 2013

Education

Diploma in Computer & Application, NAC MIT University, Bilaspur 2009

2011 13

Professional

Copywriter, Editor, Team Leader –

Experience

Glorious Arts, Allahabad, U.P.

1. Edit, rewrite, and proofread all articles for leading business

periodical, articles targeting executives and entrepreneurs.

2. Work with guest writers to organize and refine articles.

3. Assist with copywriting and advertising layout.

2011

Customer Care Executive – Honda

Corporate Office, Gurgaon

1. Handle customer queries and calls

2. Solving problems and offering quick solutions

3. Maintaining data of calls and record of potential and present clients

4. Accompany team on assignments.

Computer Skills

Microsoft Excel • Microsoft Word • Tally

Writing Samples

http://www.freelancer.com/u/Gloriousarts.html

http://ezinearticles.com/?Tips For Dating Middle Aged Women&id=7124935

http://alkagurung.wordpress.com/author/alkagurung/

http://www.coti.com.au/lady%C3%82%E2%80%99s candy women%C3%82%E2%80%99s wallet n 18.html

http://www.eqmix.com/the salwar talisman a traditional affair/

http://www.eqmix.com/are you ready for a glamorous bridal avatar/

http://www.eqmix.com/go glam just like that/

http://ezinearticles.com/?3D Printing Modern Era In Designing&id=7732329

http://newlaunchking.com.sg/types/iskandar/

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