Niko Kametas
**** **** ***** **. ****** Park, IL 60462 / 630-***-**** / ************@*****.*** / http://www.linkedin.com/in/nikokametas/
Objective
To expand my knowledge from my academics and apply it within a large Cisco-based environment as a Network
Engineer.
Education
DePaul University / Chicago, IL
Master’s degree in Network Engineering and Management GPA: 3.26/4.0 Expected Graduation November 2014
Bachelor’s degree in Marketing: Sales and Leadership / Minor: Management Graduation Date June 2011
Technical Summary
Networking: Cisco IOS commands, OSPF, RIPv2, VLAN, DHCP, SNMP, STP, RSTP, MPLS, HSRP, EIGRP, BGP, SIP
Hardware: Cisco Catalyst 3550 Series Switches, Cisco 2600/2800 Routers
Operating Systems: Windows XP/7/8, CentOS 6 Linux, Mac OSX
Applications: MS Office Suite 2013, MS Visio
Certifications: Currently pursuing my CCNA Routing and Switching certification Expected July 2014
Academic Projects:
Performed class labs with OSPF, RIPv2, VLAN, STP, RSTP, MPLS, HSRP, EIGRP, BGP, SIP
Created physical and logical LAN/WAN network designs under IPv4 and IPv6
Mapped out horizontal cabling for an academic floor and purchased telecom room equipment
Created a telecommunications WAN, LAN, and Data Center proposal for a private trading company
Experience
Course Online Technician & Administrator / DePaul University / Chicago, IL August 2012 - Present
Provide prompt technical support to over 70 faculty members and maintain 35 classrooms in the College of Computing
Monitor classroom activity via CDM proprietary “Remote Monitoring and Administration System” to
ensure exemplary quality for online courses and seminars
Provide technical support via web chat, telephone, and email to faculty
Develop exceptional mentorship skills to help new hires become successful in the department
Lead Researcher / Gregory Laka & Company / Chicago, IL December 2011 - August 2012
Generated new candidates per client request through our company database
Updated client and candidate information within our company database
Used strategic Boolean searches to find candidates on job boards and social media sites
Hands-on mentorship with junior staff and provided assistance to the recruiters
Sales Intern / Champion Container Corporation / Elmhurst, IL October 2010 - May 2011
Cold called, prospected, and followed up with clients
Serviced current and new accounts with the organization
Created custom purchase orders and quotes for our customers
Successfully saved two customers 10% on total packaging costs
Customer Service Representative / Redbox / Downers Grove, IL September 2009 - February 2010
Delivered outstanding customer service across the United States over the phone
Collaborated with over 100 employees inside the call center
Updated customer information and provided promotional codes in our database
Reduced average call resolution time from five minutes to four minutes in one month