Manager Maintenance
Resume:
Kathleen O’Donovan Southards, CAM, CMCA, AMS Fl Lic. 34744
Pompano Beach, Fl. 33060
EXPERIENCE:
General Manager / Director of Maintenance 05/2011-Present
Lang Management, Sea Ranch Club of Boca Condominium Association Inc., Boca Raton, FL.
As General Manager I am responsible for the complete operation of Association Functions, Administrative, Fiscal and
Physical including,
• Hire, train and supervise staff, meet with and coordinate departments.
• Prepare Annual Budgets and present to the Board of Directors
• Work with accounting department in the preparation of monthly financial statements and year end as
well as negotiate with vendors and approve accounts payables for Association.
• Oversee the processing of real-estate applications, including background and financial reports, interview
potential buyers and execute certificates of approval.
• Administrate the annual meetings for elections and annual budget distribution
• Attend all Board of Directors events and meetings.
• Onsite website administrator
• Procure bids for projects on property and execute same
• Interact with City personnel when necessary including communication with the office of the Mayor.
• Evaluate employee performance and discipline or terminate if necessary maintain familiar knowledge of
current human resource laws
• Provide long term and short term financial guidance to the Board of Directors
• Regularly meet with Grounds Maintenance provider to critique the level of maintenance and appearance
of the property, oversee larger project installations, work Landscape Committee
• In conjunction with the Building Engineer, schedule, plan and supervise all in-house maintenance
projects
• Ensure compliance with all local, state and federal regulations for all life systems services and oversee
the renewal of certifications.
• Provide progress reports to Board of Directors on a regular basis informing of all active projects, action
and fiscal position of the Association.
• Establish preventative maintenance programs for building to maintain budgetary and operational costs
Director of Maintenance 05/2013-Present
• Assumed the responsibility of the Director of Maintenance position in May of 2013 upon the retirement
of the DOM.
• Hands on supervision of maintenance staff, assist with diagnosis of issues in the buildings relating to
plumbing, electrical and structural repairs.
• Coordinate repairs and negotiate vendors in a centralized manner to maximize cost and job efficiency
Assistant Manager 02/2006-5/2011
Lang Management, Sea Ranch Club of Boca Condominium Association Inc., Boca Raton, FL.
• Responsible for payroll processing, human resource issues including workman’s compensation and
health and dental insurance for over 45 employees
• Address residents’ requests
• Oversee building operations in the absence of the General Manager
• Assist in preparation of Annual Budget and presentation to the Board of Directors
• Serve as a liaison with vendors and process both accounts receivables and payables for Association.
• Process real-estate applications, including background and financial reports, interviews and estoppel
requests from title companies and execute certificates of approval.
• Compose and prepare all Association mailings, for membership meetings, rules and regulation updates
and special assessments as dictated by law to all 549 residences.
• Prepare and administrate the annual meetings for elections and annual budget distribution
• Maintain Board of Directors calendar of events and meetings as well as record and distribute minutes
from monthly board meetings.
• Onsite website administrator
• Coordinate OSHA required maintenance shop inspections and compliance
• Assist General Manager procuring bids for projects on property
• Administrate control access systems, gate / building entry
• Create organizational matrix for reporting to the Board of Directors
• Coordinate special events on behalf of the Association, Board and Employees
• Interact daily with building supervisors, landscape supervisor and Director of Maintenance
Executive Director 12/2003-02/2006
Greater Fort Lauderdale Lodging & Hospitality Association, Fort Lauderdale, Fl.
• Responsible for all accounting functions, receivables (invoicing / collection), bank reconciliations and
communication, financial statements / reporting financial condition of the Association to the Board monthly,
payroll issues and any other control / accounting issues that may arise,
• Oversee all communications to the Association’s Membership, Government Entities, Industry Leasers and
Board of Directors including press contacts.
• Historical record keeping of the Association’s business, as well as the keeping of the corporate / legal records
• Develop Sales and Marketing strategies to sell and retain all memberships
• Develop and promote the Sunsational Service Program in conjunction with the Greater Fort Lauderdale
Convention and Visitors Bureau as well as hospitality education programs in place with the GFLLHA.
• Organize and manage all Association fundraising events, as well as monthly events, meeting functions and
Board of Directors meetings / agenda.
• Proactive action to issues that affected the industry and Association
• Lobby on behalf of the industry at the city, county and state level
Special Events and Membership Coordinator, Fund Raising Coordinator
Office Manager 5/2002 – 12/2003
Greater Fort Lauderdale Lodging & Hospitality Association, Fort Lauderdale, FL
• Design membership directory for over 450 listings, coordinating graphic design. Sell advertising,
negotiate and coordinate final product with vendor
• Coordinate annual fundraising black-tie gala and charitable auction for over 600 guests. Work with
vendors and hotel management to ensure all details were addressed
• Coordinate annual tradeshow consisting of over 150 vendors and implement seminar program
• Work with Convention and Visitors Bureau during preparations for Annual Marketing Luncheon for
over 600 guests.
• Market, coordinate and expedite events at monthly luncheons held in various member hotels.
• Arrange monthly Board of Directors meetings, secure space, prepare and transcribe materials.
• Coordinate Annual Golf Tournament and Awards Luncheon for 120 + golfers.
• Responsible for Sales and Marketing for Lodging and Hospitality Association; design marketing
brochure and negotiate final print contract.
• Responsible for accounts payable and accounts receivables, Perform all bank reconciliations
• Responsible for costing and reconciliation of event accounts
• Incentive awards program coordinator
• Sunsational Service class administrator
• Sister City coordinator
• Coordinate all travel arrangements for President
• Established rapport with caterers and Hotel Managers
• Publish Press Releases for events and distribute to media contacts
• Maintain Website
• Process Payroll
PAST PROFESSIONAL AFFILIATIONS:
Served as a Board Member of the following; Greater Fort Lauderdale Chamber of Commerce Board of Governors,
Greater Fort Lauderdale Beach Council, Greater Fort Lauderdale Women’s’ Council of Commerce
Served on DeVry University Board of Advisors, College of Business
Advisory Board and Steering Committee for Vision Broward
Member International Special Events Society
Member Sister Cities International
Advisory Board Member of the Academy of Hospitality and Tourism
EDUCATION:
Graduate of Greater Fort Lauderdale Chamber of Commerce Leadership Fort Lauderdale Class XI
Florida Atlantic University, Boca Raton, FL. – Courses majoring in Business Administration and Accounting
Broward Community College
PROFESSIONAL AFFILIATIONS
Licensed Community Association Manager
Community Association Management Professional
Society for Human Resource Management
Community Associations International
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