Operations Manager
Resume:
Robert J. Cohan
** ****** ******, ********, *** York 11714
Cell 516-***-****
E-mail: **********@***.***
Work Experience
****-**** ***** ******** **. Melville, NY
Technical Manager
Responsible for supervision and leadership of 25-
30 in- home repair technicians including payroll, part ordering,
routing of routes, sales and daily day to day
management of their operations. P&L management, and forecasting.
1999 -2009 Public Storage, Inc. Bethpage, Port Washington,
Farmingdale, Long Island City.
Operations Manager
Responsible for overseeing all operations of multi
locations and warehousing of the pick-up and delivery of tenant's
portable storage containers. Including sales,
inventory control, customer service, collections of rents, lowest
delinquency percentage in company, routing of
deliveries and pick-ups, warehouse, payroll, hiring of all personnel,
accounts payables, maintenance of containers,
receiving and shipping containers across country, D.O.T. truck records,
forklift certified trainer and much more.
1996 - 1999 P.C. Richard and Sons Farmingdale, N.Y.
Routing Manager
Responsible for routing all home delivery trucks
and insuring driver relations for over 60 drivers and 60 helpers.
Heavily involved in customer relations on the
phone. Helped to formulate a computerized routing system.
1995 - 1996 Home Depot Ozone Park, N.Y.
Assistant Manager
Responsible for all operations of the Home Depot
with the 2nd largest sales volume in the world. In charge of 70
cashiers, 17 warehouse/receiving personnel, 15
vault and computer associates. Instituted new expediting program to
control shrink on the front end and increase
customer service. This program was tested, enthusiastically accepted and
used in many other Home Depot's throughout the
country.
1991 - 1995 Home Depot Freeport, N.Y.
Receiving Manager
Responsible for all receiving and shipping of merchandise
for the store. Heavily involved in inventory control and
vendor returns. Directly responsible for reducing
the shrink loss in the store.
1982 - 1990 Newmark and Lewis Hicksville, N.Y.
Expediting/Traffic Manager
Responsible for warehouse inventory control, home
deliveries and merchandise distributed to 60 retail stores from
3 central warehouses. Also, experienced in the
purchase of special order merchandise. Involved in the
computerization of the company's business systems
as an integral participant in setting up new systems to generate
and update reports and data entry procedures.
Clearly demonstrated leadership and supervisory skills while motivating
and directing a staff of 15.
1984 - 1997 G and M Services Hicksville, N.Y.
Preformed bookkeeping and record keeping tasks.
1983 - 1984 Mark Ives and Associates Roslyn, N.Y.
Provided clients with accounting and bookkeeping services
in the areas of accounts receivables and payables, sales,
bank reconciliation's, cash receipts and
disbursements, and general ledger posting. In addition, provided tax
preparation services to accounting clients.
1978 - 1982 Curatola Brothers Hicksville, N.Y.
Assistant Dispatcher
Responsible for inventory control and records maintenance.
As a working supervisor, provided leadership and
motivation to workers and was an active
participant in business planning.
Education:
C.W. Post College Long Island University,
Greenvale, N.Y. 11530
School of Professional Accountancy
B.S. in Accounting
C.W. Post Accounting Society
Nassau Community College Uniondale, N.Y.
A.S. in Accounting
Academic Honors: Advanced Study Tuition Grant, Deans List
References:
Furnished upon request.
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