Na El Maria Lee

**-** ***** ****** ********, New York 11358

516-***-**** –acesxp@r.postjobfree.com - www.linkedin.com/in/naelmarialee

EDUCATION

Pace University - Bachelors in Business Administration in International Management 05/2014

• Concentration in Human Resources Management, Minor in East Asian Studies

• Relevant Coursework: Human Resources Management, Employment Law and Organizational Behavior

EXPERIENCE

iMentor – Talent Assistant 05/2014-Present

Talent Intern 12/2013-05/2014

• Support Directors of Talent in all aspects of talent recruitment and acquisition by researching for potential candidates,

coordinating interviews, checking references, publicizing open positions via career websites (Linked, Indeed, etc.).

• Conduct full-cycle recruitment; collaborate with hiring managers to scope ideal candidate profiles, build diverse

pipelines, and conduct behavioral phone and in-person interviews for entry-level positions.

• Manage long-term projects; revamping the onboarding orientation for new hires by conducting research and meetings,

reaching out to various sources, collecting data, and reporting progress to the team.

• Attend weekly Talent Team meetings and participate in conversation including, but not limited to: recruitment,

retention, onboarding, professional development, performance management, and staff satisfaction.

• Actively use an applicant tracking software system to update data, manage pipelines, and screen for potential

candidates.

Zerve Inc. – Customer Service Intern 04/2013-11/2013

• Actively used a CRM software in answering daily inbound call volumes of 100+, handling purchase transactions,

keeping records of details such as inquiries, complaints, or comments, and providing information about products,

services, and policies for over 370 partnering accounts across the nation.

• Worked closely with Website Analysts and the research team in intensively using online resources (Google, Linkedin,

Facebook, Whois) in searching for new partners and used Salesforce to record the process.

dELiA*s – Data Entry Intern 02/2013-04/2013

• Accurately entered purchase orders and cross-referenced cost and units ordered.

• Worked with a team of planners to prioritize urgent purchase orders.

• Assisted Direct Planners to analyze open orders.

NYC & Company – Information Specialist 11/2011-03/2013

• Organized and maintained informational database for easier access and reliable information to assist visitors in a fast

and orderly way.

• Provided well thought out solutions and information for visitors.

• Answered customer service phone calls from locals to international tourists.

SKILLS

• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.

• Experienced in using RedPrairie, Taleo, and Salesforce.

• Fluent in Korean and proficient in Japanese.

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