Customer Service Material Handler

Matthew Berry

** ******* ***, ********, ** *****

*******.*****@*****.*** ~ 1-207-***-****

Business Administration Education

University of Southern Maine Portland, ME Graduated August 2013

Bachelor of Science, Business Administration 3.0 GPA

. Minor in Political Science, Member of the National Honor Society Pi

Sigma Alpha Chapter for excellence in Political Science

Selected Courses and Concepts

Marketing Fall 2010

. Evaluated the importance of price, product, place, and promotion

. Studied areas of consumer behavior, branding, advertising, pricing,

and salesmanship

. Learned the value of brand awareness

Public Speaking Summer 2011

. Developed proper techniques in communicating with people successfully

. Further developed critical thinking

. Researched information, developed ideas, and presented impactful

speeches about various topics

Event Management Spring 2012

. Implemented a successful strategy in coordinating a 5K obstacle race

resulting in 750 paying participants

. Headed the creation of the course layout

. Helped secure sponsorships to fund the event

. Demonstrated ability to work in a team-based atmosphere

Business Policy & Strategy Spring 2013

. Led the Maine Build-A-Biz Planning & Survey group

. Adopted the ability in formulating a successful business strategy

. Acquired knowledge in formulating a business plan

Professional Work Experience

Shaw's Supermarket Portland, ME July 2008 - February 2013

Grocery Associate

. Refined customer service skills by helping customers with their

individual needs

. Trusted with maintaining stock and building store displays

. Ensured satisfaction of the customer in their shopping experience

Fore River Soundstage South Portland, ME June 2011 - February 2014

Co-Owner

. Secure funding to further renovations to the soundstage

. Work with clients to meet their needs in film, commercial, and photo

shoots

. Built sets for commercial and photo shoots

FedEx Express Portland, ME August 2012 - June 2013

Material Handler

. Trusted with the handling of expensive equipment in loading aircraft

with freight

. Showcased ability to meet production deadlines on a weekly basis

. Presented ability to work in a physical environment

Ian Bryce Productions Beverly Hills, CA May 2013 - August

2013

Production Intern

. Worked within the Paramount Pictures Studio lot assisting in script

development

. Wrote coverage on scripts detailing the story and providing ways of

improvement

. Analyzed scripts and suggested whether or not they were worth pursuing

for Paramount

L.L. Bean Freeport, ME

Material Handler

October 2013 - March 2014

. Handle retail product in warehouse environment

. Ensure orders from customers are executed in a timely manner

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