Customer Service Manager
Resume:
STEVEN J. SWANSON
****A Lexton Place
W. Springfield, VA 22152
Tel: 352-***-****
e-mail: acesld@r.postjobfree.com
OBJECTIVE To obtain a position as a researcher and facilitator where my
writing, mediation, and observation skills can be put
to the test to resolve conflict in a business,
institutional, or international environment
SKILLS
o Research, Testing, and Presentation in the GMU
Students as Scholars program
o Proficient in marketing software such as Salesforce
and Goldmine
o Proficient in MS Office
o Proficient in Adobe Photoshop, Adobe ImageReady
LANGUAGE Spanish: Written and Conversational
EDUCATION BA in Conflict Analysis and Resolution, concentration in
International Conflict. Minor in Communication.
Graduated Spring 2014
George Mason University, Fairfax, VA
. Facilitated leadership discussions at Job
Corps in 2014
. Participated in Students as Scholars
Program
. Facilitated focus group tests in CONF 490
. Wrote several articles for the GMU campus
newspaper, Broadside
Associate's Degree in the Arts and Sciences
Northern Virginia Community College, Annandale, VA
ACCOMPLISHMENTS Published Graphic Novel- May 2010
Eagle Scout- Awarded July 2002
WORK EXPERIENCE
June 2014 to Present
Account Manager at 3S Enterprises in
Rockville, MD
October 2011 to August 2012
20-40 hrs/week at Godiva Chocolatier in Fair
Lakes, VA
June 2009 to August 2012
Published independent graphic novel series
through Bad Dog Books
November 2008 to January 2011
20-40 hrs/week as Associate, then Inventory
Mgr. at Harry & David in Fair Lakes, VA
February 2008 to September 2008
20-30 hrs/week as Marketing Researcher for
CSG, Inc. in
Fairfax, VA
Contact this candidate