Customer Service Sales

Phillip Meyer

**** *********** *****, **********, ** 45244

Cell: 513-***-****

Email: ********@***.***

Sales and Financial Professional

Profile More than 10+ years of successful experience in

building relationships and sales growth with

recognized strengths in account maintenance,

problem-solving and trouble-shooting; and

proactive in planning/implementing a national

clientele base.

Proven performer in generating sales and building

relationships between internal and external

customers.

A team player, acknowledged as "Total Quality

Customer Service Professional".

Detailed, analytical professional with experience

in federal/government regulations regarding the

financial industry and underwriting.

Excellent working knowledge using Microsoft

Windows and various back office systems.

Synopsis of Achievements Proactive in planning strategies resulting in 15%

increase in overall Sales growth of mortgage

loans nationally.

Top 3 Loan Officer 5 years consecutively 2009 -

2013.

Recipient of World Class Award, Top Loan Officer

- 2012.

Participant of Leadership Legacy Program - 20

member panel of Consumer Lending.

HEAR Division - first elected Senior Loan

Officer.

2006 - Innovative Leadership Award for New Hire

Training.

Employment U. S. Bank, Cincinnati, OH 2007 -

Present

Producing Sales Manager

Utilized a database of approximately

50 bankers/Home Mortgage

Representatives to secure revenue

growth for the bank.

Exceeded monthly sales goals by 15%,

consistently.

Scored 95% + on all customer service

surveys, individual and team-based.

Successful in doubling my team's

volume within 12 months.

100% success rate in all Compliance

and Quality Assurance reviews.

Acknowledged for lowest sales turn

cycle in Consumer Finance, accredited

to my strong relationships with

internal partners.

Top PSM Honors for heading a group of

11 Loan Officers, all of which who

were above company personal sales

goal by minimum of 10%.

Americredit Financial Services, Ft. 2006 - 2007

Mitchell, KY

Relationship & Credit Manager

Secured a relationship with 55

automobile dealerships to be looked

at as their primary source of

financing.

100% funding rate with positive ROIs

to company.

Exercised credit exceptions for 15

credit analysts, while maintaining a

minimal default ratio under 4.75% for

entire branch.

Trained credit analysts to a

branch-best 97% compliance rating.

Increased personal dealership base

production by 42% from previous year.

Overall branch production increased

by 27% from previous year.

Fifth Third Bank, Cincinnati, OH 2001 - 2006

Loan Officer / Consumer Lending

Underwriter

3 consecutive years in origination

with growth in production by at least

35% each year.

100% compliance with all

state/federal/and Bancorp lending

guidelines and regulations.

Successfully trained all new credit

analysts in Cincinnati territory,

with 100% passing rate of credit

exam.

Reduced turn-time in underwriting by

1.50 business days by streamlining

full package underwriting

requirements.

Education

University of Cincinnati, Cincinnati, OH

BS: Management

Cincinnati State Technical Univ., Cincinnati, OH

Associate of Arts - Finance, Graduate - Cum Laude

Deans List each quarter of Enrollment

Contact this candidate