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Administrative Assistant Office

Location:
Lynnfield, MA
Posted:
July 01, 2014

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Resume:

JACQUAETTA HESTER

********@*****.*** ( ** Train Street, Boston, MA 02122 ( 617-***-****

Experience

Boston Medical Center

( 850 Harrison Avenue, Boston, MA 02215

Administrative Assistant 01/2014 - 04/2014

Department of Psychiatry

Administration

. Confirmed prescriptions

. Scheduled appointments

. General office work including but not limited to upkeep of

office machinery, creating word merges, spreadsheets, Access

databases, charts, faxing, typing, copying, and screening

telephone calls, and greeting clients

. Order and track supplies and all media equipment

. Assisted with On boarding of staff

. Designed and executed office setup

. Oversaw travel, conference meetings live and web based,

luncheons and departmental events

Beth Israel Deaconess Medical Center

( 330 Brookline Avenue, Boston, MA 02215

Department Administrator 10/2010 - 03/2013

Community Benefits, Community Relations and

Community Care Alliance

. Oversaw budgets for five departments

. Oversaw and tracked the processing of invoices via PeopleSoft

and departmental checking account

. Research and correct any monetary issues that may occur on

monthly variance reports via email or telephone to vendors and

internal sources

. Oversee hospital wide translations for patient information

documents/brochures and medical center documents

. Designed and maintain webpages as well as design event

invitations, posters, brochures and flyers

. Event planning, conferences and donors via Access.

. Coordinate and manage annual Gift Drive for Bowdoin Street

assist in coordinating the Annual Steppin' Out event, and the

events related to the Employee Involvement Committee, to which

I was a member.

. Oversee and assist with coordinating departmental and related

events and staff them as well

. Corporate research and tracking

. Update professional calendars as needed. Schedule and organize

meetings, receptions, dinners, luncheons and travel.

. General office work including but not limited to upkeep of

office machinery, creating word merges, spreadsheets, Access

databases, charts, faxing, typing, copying, and screening

telephone calls, and greeting clients

. Order and track supplies and all media equipment

Beth Israel Deaconess Medical Center

( 330 Brookline Avenue, Boston, MA 02215

Administrative Coordinator 10/2004 - 10/2010

Hospitality Services and Community Benefits

. Supported the Director of Community Benefits, Director of

Community Relations and the Manager of Hospitality Services

creating and correcting PowerPoint Presentations, completing

and submitting CME applications,

. Overseeing the paying of invoices via PeopleSoft, Excel

Database, and Binder. Maintain Checking account via Quicken.

. Research and help correct any monetary issues that may occur

on monthly variance reports via email or telephone to vendors

and internal sources

. Coordinate and manage annual events such as the annual Gift

Drive for children

. Help with coordinating Health Center Related events and work

them as well

. Update professional calendars as needed

. General office work including but not limited to upkeep of

office machinery, creating, word merges, spreadsheets, access

databases, charts, faxing, typing, copying, and screening

telephone calls

. Order and track supplies and all media equipment

. Work for the Manager of Hospitality Services, pay invoices via

PeopleSoft, track budget via Excel spreadsheet, research and

help correct any monetary problem that may occur on monthly

variance reports via email and/or telephone calls to vendors

and internal sources

. Special projects as requested

Beth Israel Deaconess Medical Center

( 330 Brookline Avenue, Boston, MA 02215

Administrative Assistant II 01/2003 - 09/2004

Graduate Medical

Education Department

. Work with Program Coordinators/Administrators to facilitate

licensing of Interns, Residents, and Fellows. Processed

documentation to be forwarded to various licensing agencies.

Tracked their status and update timeline using CACTUS.

. Liaison to the Board of Registration in Medicine for licensing

of trainees.

. In hospital liaison for faculty CME credits to be delivered to

Harvard Medical School.

. Designated Official Liaison for Educational Committee for

Foreign Medical Graduates (ECFMG) for initial and continuation

applications of trainees J1-Visas.

. Updated and tracked paperwork i.e. CRICO, DEA Cards, Health

Insurance, Contracts, and other required documentation for

trainees.

. Collected and maintained required policies for internal and

institutional reviews

. Worked co jointly with Cost and Payment on harvesting required

documentation for Medicare

. Attended and participate in a variety of internal and external

organizational meetings dealing with the running of the

affiliated programs of the institute.

. Created and maintained various departmental spreadsheets,

reports and tables using Microsoft office works

. Updated, tracked and maintained highly confidential records

. Conducted departmental research and surveys to better the

experience of the trainees and to track compliance with ACGME

requirements

. Scheduled meetings for committee reviews.

. Designed and posted various business letters, mass mailings,

and invitations for various events

. Assisted coworkers in various projects, and assisted with the

general running of the GME office.

Cunney & Josepe

( 2 Centre Plaza, Boston, MA 02108

Administrative Assistant 11/2001 - 01/2002

. Scheduled traveling arrangements, meetings and telephone

conferences.

. Maintained paper/electronic calendar and palm pilot.

. Proofread edited and typed speeches and lectures.

. Researched relevant information in regards to the organization

using several different mediums including the Internet,

newspapers and magazines.

. Answered telephone, maintained files, general office

management.

Boston Medical Center

( 850 Harrison Avenue, Boston, MA 02118

Payment Systems Analyst 10/2000 - 11/2001

. Designed and maintained Excel and Access database of

physicians (900+) and ensured their health insurance contract

credentials

. Coordinated Group Practice administrative processes in

collaboration with multiple health plans

. Developed physicians listing for Harvard Pilgrim Health Plan

Directory

. Presented PowerPoint presentations monthly to health centers

(8) on the credential status of their physicians as well as

prepared presentations for Executive Director for monthly

Board Meetings.

. Typed and edited contracts for hospital and health plans to be

implemented

MSPCC

(99 Summer Street, Boston, MA 02110

Development Assistant 04/1997 -

09/2000

. Maintained database of 100,000 + donors using the Black Baud

Razors Edge software

. Conducted bi-annual reconciliation reports with accounting

department

. Developed, generated and mailed daily "thank you" letters to

donors

. Assisted in the yearly planning of major fundraising events in

a team of four, as well as attended in work capacity

. Handled high volume development correspondence and

departmental issues

Joslin Diabetes Center

(1 Joslin Place, Boston, MA 02215

Development Assistant 03/1995

- 04/1997

. allied funds from donors and reconciled with accounting

department on a monthly basis

. Designed, generated and distributed yearly major fundraising

lockbox mailing in a team of five, which generated annual

funds

. Provided office support to co-workers on creating and

implementing fundraising projects

Skills

. Skilled in managing the everyday office operations

. achieve departmental/organizational goals

. Developing and implementing projects in an organized and timely

manner in collaboration with co-workers.

. designing and maintaining spreadsheet databases

. Microsoft 2000, 2003, 2007, 2010 and 2013Word, Excel,

PowerPoint, Access, Outlook

. Windows all versions

. CCC, Cactus, Black Baud

. Dictaphone, general office machinery, schedule travel

arrangements, meetings, conferences, and luncheons.

. Type 65-70 wpm

Education

1994 Roxbury Community College, Boston, MA

GED Diploma

1995 YMCA Training, Inc. Boston, MA

Computer/Office Management Certificate

2011 - Current, Emmanuel College Boston, MA,

BS in Business Administration

Accomplishments

. Chaired the Martin Luther King Black Achievers Committee,

creating an annual event with speakers, entertainment and

luncheons for the annual black achiever winners and

hospital staff.

. Member of the NBMAA - Boston Chapter

. Member of the Employee Involvement Committee[pic]



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