BALKRISHNA RAI

Mobile: 096********

E-Mail: aces35@r.postjobfree.com

Seeking senior level assignments in IT Infrastructure Operations with

organizations of repute, preferably in IT Savvy sector.

Presently serving Advanced Enzyme Technologies Limited as Head IT since

April 10.

Role & Responsibilities:

1. IT Planning & Budgeting

Planning and making budgets for IT improvement and integration programs in

line with company's Business requirement.

- Formulate and recommend new IT plan/s.

- Coordinating with different locations for their requirements.

- Studying and analyzing the Unit's past IT Investment, performance and

provide assistance in making IT budgetary proposal.

- Monitor effective execution of IT plan.

- Visit all locations to solve their critical problems, new system study

etc.

2. Technical Up gradation

To identify and recommend the competent technologies, for better

applications

- Analysis of various Systems (H/W, S/W, Application Software, Network).

- Recommend and upgrade the existing IT system as per Business requirement.

- Co-ordinating with Business heads for New Technology implementation.

3. System Administration

- Monitor the right physical environment, Data security, Network

Connectivity and improving decision-making process.

- Monitoring of Unit's System on day-to-day basis.

- Ensure Users satisfaction and their further requirement.

- Co-ordinating with seniors and team for Data Storage System and Data

security system.

- Updation in IT system and testing disaster response arrangements.

4. Training

- Formulate and organize IT training and awareness programs to bring IT

savvy culture

- Making an IT savvy Team.

- Providing Training to End Users for smooth handling of the Application

systems.

- Identify people for improving their technical skill.

- Encourage and motivate the people to get the best Business benefits by

utilizing the systems.

5. Vendors Management

- Procurement of IT products and maintenance material to run the system

smoothly.

- Finalization of Annual Contracts.

- Negotiation with vendors for on-time delivery of quality IT products at

the best price.

- Appraise vendor's performance and develop new vendors.

6. Development

Ensure spread of knowledge management activities as per Company Guidelines.

- To ensure smooth functioning of centralise application across Units on

Support for SAP Business One.

- Review and monitor periodic IT report of different units.

- Attending various IT seminars for knowledge Improvement.

- Organize IT related meetings as per requirement.

Key data/measures for area of responsibility:

1. Number of user's complaints arrested.

2. Checklist for IT systems and disaster response arrangements.

3. Routine Backup and testing data recovery.

4. Enterprise email support including blackberry users.

5. Training man days on Sap Business One, MS Office & IT procedures.

6. Improvement suggested & done in Sap Business One.

7. Reports from Sap Business One as per Business Requirement.

8. Number of innovations carried on developing systems.

ORGANIZATIONAL EXPERIENCE

Advanced Enzyme Technologies Limited, Mumbai

since Apr'10

Advanced Enzyme Technologies Limited is a Research driven company having

global leadership in manufacturing enzymes and probiotics and dedicated to

Marketing eco-safe solutions to wide variety of Industries like

Pharmaceuticals, Nutraceuticals, Animal Healthcare, Baking, Agriculture,

Waste Management, Textile, Leather, Distilling, Grain Processing, Brewing,

Juice Processing, etc.

As Head IT

Job Responsibilities

< Spearheading initiatives for managing Infrastructure of the company.

< Maintenance and support for Sap Business one application.

< Improvements in IT systems and processes to improve service levels to

internal users.

< Enterprise Network Management.

< Developed maintenance/backups/contingency planning system to minimize

downtime.

< Ensure security of data/system.

< Continuously monitor usage and interact with user departments for

validation and customization.

< Monitoring and optimizing IT spend.

< Vendor management.

< Team management.

< Software compliance and license management.

Dr. Batra's Positive Health Clinic, Mumbai

Jul'06 to Apr'10

As Manager IT

Job Responsibilities

< Spearheading initiatives for managing Infrastructure of the company.

< Migrated customised medical software i.e. ASP.net platform with sql 2k5

as backend from legacy software. Enhancing the same package to include

Advertisement, Call centre, Medical Audit, Trichology & SMS process. This

customised software is developed by Datamatics (a software consultancy

firm).

< Integrated Clinic management Software with other ERP packages i.e.

Navision (for accounts) and HR mantra (for Payroll and HR). All above ERP

has vb.net as a frontend and sql 2k5 as backend.

< Enhancing effectiveness and managing existing operations of Cyber Clinic,

e-mail, SMS.

< Managing existing IT infrastructure, Network of 54 locations with more

than 800 computers.

< Standardizing policy and procedure on Desktop PC, server and for the

following elements: Software, Security, Browsing, E-mail, Messenger,

Customized Application, Logins, Sizing, Printers, Components, Backup,

Recovery, Disaster Recovery, Cabling, Switches, Routers, LL Modems,

Internet, Communication service provider, FM vendor, IT Help Desk,

Internal Information Security, IT manpower(s/w & h/w), etc.

Notable Highlights:

< Designed and implemented network for 54 locations (mpls vpn, lease line).

< Executed Server Sizing & managed a team of 24 members.

< New module developed and integrated with ERP.

< Online GT report on mobile for our CMD.

< Implementation of Navision software for accounts.

< Implementation of HR Mantra software for Payroll and HR.

< Successful implementation of Video conferencing for 16 major cities.

< Interviewed in 2 magazines i.e. Voice & Data for Mar'08 subscription; CXO

for August 08 Subscription.

Adfactors PR, Advertising Firm, Mumbai Nov'04-

Jun'06

-An advertising Company.

As Manager IT

Job Responsibilities

< Responsible for Branch connectivity, reporting to MD

< Handled a team of 12 IT hardware & software engg.

< Responsible for overall IT infrastructure, it includes Software,

Hardware, mailing solution and IT budget.

Pidilite Industries Ltd., Mumbai

Aug'95-Oct'04

- Engaged in the manufacturing of specialty chemicals, adhesive, etc. Main

brands: Fevicol, Fevikwik & M Seal.

As Assistant Manager IT

Job Responsibilities:

< System Administration (HP, IBM, Blade Server).

< Network Administration (Mpls Vpn, Isdn, Vsat, Lease Line, Fibre and Broad

Band).

< Accountable for maintaining Enterprise Infrastructure (LAN and WAN).

< Handled major projects in a phased manner to deliver the end-result which

was a connected, reliable, secure infrastructure for implementing high

availability business systems for various functions like Finance,

Distribution & Logistics & Manufacturing.

< Coordinating with user departments and software development team for

smooth functioning of ERP.

< Coordinating with system integrators and vendors for ensuring proper

deliverables.

< Executing Migration of CCMAIL to LOTUSNOTES in all over India.

< Handled a team of 12 engineers' as well FMS engineers.

< Vendor Management.

< Handled IT policy deployment and effective implementation across the

business unit.

< Taken parts in helping seniors in preparation of and adherence to Revenue

and Capital Budgets for IT.

Notable Highlights:

< Successfully designed & implemented the Disaster Recovery Plans.

< The organization was the first to use Citrix application; Businesses

Objects software in India; ERP product named Orion in India.

< Pivotal in implementing ERP. This ERP product name was ORION now it is

marked by ICICI InfoTech. The frontend was D2K and backend was ORACLE 8i.

We were the first users of this product in India.

< Played key role in Implementing Helpdesk Systems.

< Successfully Implemented Citrix Metaframe software.

< Centralise backup using VERITAS software.

< Oversaw Migration of Mcafee Antivirus software across all units.

< Designed Network Infrastructure for Pidilite Industries Ltd.

< Supervised Novell to Win2k & the migration of email solution (Ccmail)

across India.

Gold Systems Pvt. Ltd., Mumbai

Feb'92-Aug'95

- A very reputed company dealing with AMC serving the key clients: Colgate

Palmolive & Sterlite.

As Hardware Engineer

Job Responsibilities:

< During my tenure I was a Resident Engineer and was responsible for System

and Network Administration for Colgate Palmolive (I) Ltd., Aurangabad,

and Sterlite Industries (I) Ltd., Aurangabad.

EDUCATION

< 2014: Post Graduate Diploma in E-Business Management (Information

Technology) from Prin. L N Welingkar Institute of Management, Development

and Research. Mumbai.

< 2013: Post Graduate Diploma in Business Administration from Prin. L. N.

Welingkar Institute of Management, Development and Research, Mumbai.

< 1990: Engineering Diploma in Industrial Electronics from Maharashtra

Board.

< 1991: Engineering Post Diploma in Computer Maintenance from Maharashtra

Board.

PERSONAL DETAILS

Date of Birth : 20th July 1968

Permanent Address : A-201/II, Om Anand Sangam, Ambadi Naka, Ambadi Road,

Vasai (W), District- Thane, Mumbai - 401202.

Contact this candidate