Customer Service Technician
Resume:
RUPINDER KAUR JASSAL
*** **** *** ************@*****.***
Piscataway, NJ 08854
MEDICAL LABORATORY TECHNICIAN/PHLEBOTOMIST
PROFESSIONAL SUMMARY
Motivated medical lab technician and phlebotomist seeking full time employment (preferably night shift)
in an organization/hospital where my education, experience and skills can be utilized. Process excellent
work ethics. Dependable and responsible individual willing to learn new skills.
Core Competencies
• American Society of Phlebotomy Technician (ASPT) (pending exam June 2014)
• Experience in Venipunctures and performing lab and specimen samples
• Excellent customer and communication skills, verbal and written
• Strong attention to detail and great organizational skills
• Proficient computer skills: Microsoft Word, Excel and PowerPoint
• Bi-Lingual - English, Punjabi, Hindi
PROFESSIONAL EXPERIENCE
Hunterdon Medical Center, Flemington, NJ May 2014
Clinical Externship
• Provided Venipunctures and finger sticks on patients.
Lab Corporation of America, Bridgewater NJ March 2014
Clinical Externship (80 hours)
• Provided more than 100 Venipunctures and processing of specimens.
CVS Pharmacy, Green Brook, NJ June 2013 –
April 2014
Shift supervisor
• Managed and supervised six (6) cashier staff and four (4) pharmacy staff and managed all staff
scheduling.
• Provided excellent customer service while addressing any customer concerns.
• Managed daily retail cash, accounts payable, and staff payroll.
• Ordered and stocked all retail items.
Saint Peters University Hospital, New Brunswick, NJ June 2012 – Sep 2013
LPN Clinical experience
• Observed patients, charting and reporting changes in patients' conditions, such as adverse
reactions to medication or treatment.
• Measured and record patients' vital signs, such as height, weight, temperature, blood pressure,
pulse, and respiration.
• Provided basic patient care or treatments, such as taking temperatures or blood pressures,
dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging,
or caring for catheterizations.
RUPINDER KAUR JASSAL
Alpha Diagnostic Center, Jallandhar, Punjab, India June 2009 - Jan
2010
Medical Laboratory Technician
• Collected blood or tissue samples from patients, observing principles of asepsis to obtain blood
sample.
• Conducted chemical analyses of body fluids, such as blood or urine, using microscope or
automatic analyzer to detect abnormalities or diseases and enter findings into computer.
• Analyzed the results and record of tests or experiments to ensure conformity to specifications.
• Consulted with a pathologist to determine a final diagnosis when abnormal cells were found.
• Prepared standard volumetric solutions or reagents to be combined with samples, following
standardized formulas or experimental procedures.
• Worked in various departments including:
o Hematology
Operating Hematology Analyzer Sysmex KX 21
5 part cell counter (Ks 800 Sysmex)
Accustar for ESR
Coagulation coatron MI for PTI, APTT, D-DIMER
Routine staining technique
o Biochemistry
Bio Chemistry Semi Analyzer Chem 5, Chem 5x, Chem 7, RA 50
BS 120 fully automatic Biochemistry analyzer
Naco card for HBA1c,CRP & micro albumin Urea detection
Microbiology
o
Bact ALERT 120 MINI API Analyzer as well as media preparation
Routine staining culture and sensitivity techniques
Blood Banking
o
Lisa 5 for ELISA.
Gel Technology for cross matching, ABO & reverse grouping
EDUCATION
Raritan Valley Community College (RVCC), Branchburg, NJ Jan 2014- May 2014
Phlebotomy Certification Program (ASPT result pending)
Raritan Valley Community College, Branchburg, NJ Oct 2011- Dec 2012
Nursing: Anatomy & Physiology and Psychology
Guru Nanak Dev University (India) April 2006 – June 2009
Bachelor of Science (BS) - Medical Biotechnology
Transcript evaluated from World Education Services (WES)
Contact this candidate