Customer Service Representative

Nicole Jones

*** ***** ****** **** **, London, ON, N5V 2C1

Email: acerhb@r.postjobfree.com

Cell: 519-***-****

Profile & Objective

A highly motivated individual, recently completed the Business Marketing

program offered through Fanshawe College - Lawrence Kinlin School of

Business. Recognized for exceptional ability to create customer trust and

build lasting relationships.

Seeking summer employment where excellent communication and interpersonal

skills, a strong work ethic, and the enthusiasm to learn will be an asset

to the business.

Education

Fanshawe College, London, Ontario - 2012 to Present

Business Marketing Program.

Lambton Kent Composite School, Dresden, Ontario - 2007/2008 to 2012

OSSD June 2011.

Thamesville Area Central School, Thamesville, Ontario - June 2007

Grade eight diploma.

Summary of Skills

. Customer service skills - Waitress at Mary's Place Restaurant, Cashier

at Mac's Convenience.

. Computer proficiency with Excel, Microsoft Word, Email, Internet

Research

. Organized with excellent multi-tasking ability - Doing multiple jobs

at both Mary's place and Mac's Convenience at one time. As well as

balancing two jobs and school at one time.

. Human relation skills - The use of interpersonal skills for resolving

conflict, relating to and helping people. By donating my time to

canvassing and donating to causes. Building rapport with customer

through waitressing and cashier.

. Work with others - Be flexible: respect, be open to and supportive of

the thoughts, opinions and contributions of others in a group.

Participating as a group at McKellar's Flowers & Gifts.

Employment History

McKellar's Flowers & Gifts, Dresden, Ontario - February - June 2012

Co-op Student

Duties: Cleaning flowers, taking orders, deliveries, arranging flowers,

cashier.

Mary's Place Restaurant, Thamesville, Ontario - 2009 to 2012

Waitress

Duties: Serving customers, dishes and clean-up, as well as cashier.

Mac's Convenience, Thamesville, Ontario - 2011 summer months

Cashier

Duties: Assisted customers with their needs. Ran cashier and gas pump

authorization. Stocked shelves, kept product fresh.

Lambton Conveyor, Bothwell, Ontario - 2008 to 2009

Cleaning staff

Duties: To clean entire office area, as well as the shop

bathrooms and lunch room.

Volunteer Activities

Canadian Cancer Society, Thamesville, Ontario - 2009 to Present

Canvassing

Duties: Door to door representative

to give the opportunity of donating to the foundation, as well as

handing out information booklets.

Heart and Stroke Foundation, Thamesville, Ontario - 2009 to Present

Canvassing

Duties: Door to door

representative to give the opportunity of donating to the foundation,

as well as handing out information booklets.

Cupcakes for Breast Cancer, Thamesville, Ontario - 2010 to 2012

Baker/ Organizer

Duties: Bake cupcake to be sold at location (Mary's Place Restaurant).

Advertise the cupcakes, and donating all proceeds to Canadian Breast

Cancer Foundation

*References available upon request.

Contact this candidate