Customer Service High School

Latravous Mattox

Athens, GA

************@*****.*** - 706-***-****

Fast learner that maintains a high level of professionalism, patience and efficiency to minimize customer

dissatisfaction and increase customer loyalty.

Highlights

● High customer service standards ● Recently graduated high school.

● Dedicated to process improvement ● Looking for long term employment.

● Strong problem solving ability ● Very fast learner

● Telecommunications knowledge

WORK EXPERIENCE

Debone Utilty

Pilgrim Pride - Athens, GA - April 2014 to Present

I perfected the skill of wing cutting while also learning various other jobs. I was responsible for filling in for

employees who were absent.

Set up Crew

Classic Center - Athens, GA - October 2013 to April 2014

Athens, Ga

I set-up for events and meetings scheduled at the center. I also helped guests with any questions or direction

they may have needed.

Cashier/Stocker

Target - Athens, GA - June 2013 to August 2013

Responsibilities

Seasonal Position. I rung up items for customers and also stocked items on their correct isle before opening

time.

Customer Service

Dial America - Athens, GA - September 2012 to April 2013

I demonstrated mastery of customer service call script within specified time frames. I also provided accurate

and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely

and accurate fashion.

EDUCATION

Cedar Shoals High School - Athens, GA

2008 to 2012

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