Customer Service Manager

Patricia Cooper

*** ****** *****

Hampton, GA. **028

********@***.***

Phone-734-***-****

Career Objective: To succeed in an environment of growth and excellence and earn a job

which provides me job satisfaction and self-development and help me achieve personal as

well as organizational goals.

_

Multi-Training Systems, LLC. Sfld. MI 011-2013 to 03-2014 – (Temp position)

Office Administrator – Duties include:

* Receptionist * Scheduling

*Maintaining Reports * Client follow-up

*Spreadsheets * Quick-Books

* Payroll- Check Print * Media Marketing- Face-book, Twitter, Linked-In

*AP –AR -Data Entry, posting payments, vendor follow-up,

invoicing, filing accounting records/bills

Mendelson-Kornblum Orthopedics 7-12 to 011-13

St. Mary’s Hospital – Livonia, MI

Medical Receptionist- Duties include:

*Receptionist *Scheduling- Nex-Gen/Mysis/ Othropad

*Obtaining MRI-CT reports- referrals, authorizations

*Insurance Authorizations / Verifications-via Phone, Websites, Web-Denis

*Collecting Co-pays *Balancing Deposits

*EMR *Patient Follow-up

Northland Clinic – Sfld., MI 11-07 to 07-12

Outpatient Mental Health Clinic

Medical Receptionist- Duties include:

*Receptionist *Customer Service

*Scheduling *Insurance Auditing

*Insurance verification

*Medication Refills/ Authorizations

*Electronic Billing *Collecting Co-pays

*Balancing Deposits * Patient Follow-up

*Credentialing *Collections

United Metal Products – Det., MI 03-06 to 09-07

Automotive Stamping Plant

Accounts Receivables/Payables Clerk- Duties include:

*Payroll/ * Invoicing

* Vendor Services

*Contracts *Proposals

* Inventory * Purchases Orders

* Ledgers

Chase Bank – Bellivelle, MI 03-07 to 06-07

Seasonal Employee –Duties include:

*Balancing Deposits

Abell Pest Control – Clawson, MI 08-01 to -02-06

Office Manager- Duties include:

*Vendor services *A/R – A/P

*Payroll *Proposals

*Inventory *Sales

*Ledgers *Purchases orders

*OSHA Requirements *General functioning of the office

Sierra Systems- Sfld., MI 7-96- to-08-01

IT Computer Recruiting Firm

Employee Relations Manager- Duties include:

*Payroll *Employee Relations

* Receptionist *Generated Reports/ Policy & Procedures

Comerica Bank- Livonia, MI 06-90 - to-06-96

Duties include: *Balancing Deposits

Education:

Henry Ford High School - Graduated 1986

Wayne County Community College

Associated Degree in S.W. Program 2014

References :

Karen Bell –Previous co-worker - 248-***-****

Medical Biller

Ladonna Bryd – Previous co-worker – 313-***-****

Home Health Care

Sheryl Allen – Previous co-worker – 313-***-****

Credit Union Account Manager

Contact this candidate