Project coordinator

KATHRIN TAWFIK

**** ** *** ***. ****** Heights, CA, 95621 916-***-**** aceqx3@r.postjobfree.com

PROFESSIONAL SUMMARY

More than 6 years of diverse work experience in project management, recruiting, conducting training, project planning,

survey designing, data collection & analysis, event planning & facilitation, project monitoring and evaluation, career

counseling, customer service.

Key Skills

• Experience in project management, administrative operations, leading education, training, workshops, meetings,

event & travel coordination

• Background in sales, data analysis, designing questionnaires, project evaluation, reporting, an record keeping

• Proficient with Microsoft Excel, Word, Outlook, PowerPoint, social media, skilled in data base SPSS, and ArcGIS

• Fluent in English and Arabic

PROFESSIONAL EXPERIENCE

Account Manager August 2012 – Present

Sterling Direct Marketing, Sacramento, CA

• Handle inquiries from existing and new clients, providing product details face to face, over phone, and via e-mail

• Prepare monthly sales reports to upper management, communicating with sales team to ensure target are met

• Organized marketing events to increase the sales

Executive Assistant

M.K Auto Inc. Sacramento, CA August 2011 – August 2012

• Screened incoming phone calls, drafted letters and emails, and translated files

• Performed administrative and financial support for 20+ employees, including ordering office supplies, office

renovation & equipment maintenance

• Created new client filling system for easy retrieval, maintained confidential files, ensured smooth office

operations, and built Outlook contact database

• Organized staff events for employees, which increased staff morale

Training Program Coordinator May 2008 – July 2011

National Egyptian Development Association (NEDA), Cairo, Egypt

• Advised 25-30 job seekers in the three-month intervals on how to apply their skills and experience in the Egyptian

job market, oversaw 75% placements in this timeframe

• Coordinated educational activities to organize job search training events for 150 unemployed youth every 3

months; training included courses on business English, IT skills, office management, and graphic design

• Identified different training centers and their specialties, evaluated performance and relevance to NEDA’s

curriculum, participants and current job openings; referred participants to specialized training programs

• Visited 3 training sites per week during events to ensure training quality and attendance through sites visits and

training evaluations

• Prepared and presented a quarterly financial and task reports according to funder requirements to show the

progress and achievements in the project, and followed-up with sub-grant transactions to ensure that funds were

used appropriately

• Recruited volunteers and trained as well as training them to manage a the training and employment project in

more organizations

Office Manager/ Sales Coordinator October 2008 – June 2011

Wadi Degla Holding Company, Cairo, Egypt

• Overhauled record keeping system from manual to computer-based, creating a user-friendly and systematic

information management system; reduced data-retrieval time

• Prepare monthly sales reports to upper management, worked with sales team to ensure target are met

• Arrange travail and accommodation, including tickets, visa, hotel, meeting rooms, coffee breaks and lunch.

• Worked with clients to understand property needs and preferences, coordinated appointments with prospective

buyers, and assisted in creation of marketing materials; sold ~US$4M per year

• Organized the scheduling of meetings, conferences, events, and distributed the minutes

• Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations

• Interacted with company’s Board of Directors to arrange attendance at meetings and recording/compiling

• Sorted and distributed incoming communication data, including faxes, letters and emails

• Took care of staff office space, weekly schedules, travel reports, phones, credit cards, and office keys

Project Manager January 2008 – May 2008

Coptic Evangelical Organization for Social Services, Cairo, Egypt

One of Egypt's largest development organizations, providing integrated approaches to poor communities in the areas of

economic development, agriculture, education, health care, and the environment

• Directed 3 staff, supervised day-to-day operations, and checked in regularly with participants to ensure project

goals were met; successfully enrolled 200 people in vocational training, assisted in job placement for 157, and

helped 5 participants start their own small business

• Prepared project proposal in two weeks for long-term employment program which aimed to decrease

unemployment in poor underdeveloped areas with high levels of unemployment; received US $8K in funding

• Engaged 5 local communities to assess employment services and assisted individual job seekers in enrolling in

services, including vocational training, small business training, internship placements and loan assistance;

monitored process with weekly reports and meetings

• Developed project work plan outlining budget, roles, and deadlines to measure targets, including number of

individuals to enroll in training and placed into positions in 4-month project

Project Evaluator August 2006 –December

2007

Center of Rural Development Research and Studies, Cairo, Egypt

The Center's activities target policy-makers, academics, producers, consumers, rural women, credit and marketing

agencies to stress the role of civil society, and NGOs active in the field of agricultural and rural development

• Evaluated solid waste management project aimed at solving problems arising from throwing waste into irrigation

canals and to find alternatives for solid waste such as turning it into bio fertilizers and animal feed

• Held focus groups and interviewed ~200 individuals to learn more from farmers and their wives about their

current waste disposal practices and their openness to explore new recycling techniques

• Entered data with SPSS, applied SWOT analysis and created report showing new waste practices: decreased child

illness rate, increased household income (selling recycled products) and new villages adopting similar practices

Event Coordinator 2006 & 2007

ISIIM Conference, Cairo, Egypt June 2007

• Responsible for inviting constituents of the Institutional and Social Innovations in Irrigation Mediterranean

Management for its annual conference; maintained constituent database

• Prepared printed conference materials for 150 attendees and set up materials during the conference, made

logistical arrangements for meals, hotels and airport pick up to ensure all arrangements went smoothly

World Food Day, Food and Agriculture Organization UN, Cairo, Egypt October 2006

• Sent invitations, organized registration, prepared flyers and coordinated media coverage for 300 guest event

International Centre for Advanced Mediterranean Agronomic Studies Conference February 2006

• Coordinated invitations for ~200 guests, organized logistics and materials for the 3 day event in Cairo, including

printing materials, planning social events, and securing buses for 3-4 field trip tours

EDUCATION

• PMP Certificate in progress

• Diploma, NGO Management, Faculty of Political Science and Economics, Cairo University, Cairo, Egypt, 2008

• Bachelor Degree, Sociology and Community Development, Faculty of Agriculture, Cairo University, Cairo,

Egypt, 2007

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