Charles Edwards
**** ** **** ***** 503-***-****
Gresham, Oregon, 97080 *******@*****.***
QUALIFICATION HIGHLIGHTS
. More than 20 years successful experience in electro-mechanical
troubleshooting and repair; effective at multitasking and working under
pressure to accomplish objectives
. Exemplary problem solving skills; able to identify problems and implement
corrective procedures
. Strong and positive communicator when working with clients from other
countries gained by years of international travel.
PROFESSIONAL EXPERIENCE
2008-Present CYMER, INC, Portland, Oregon Field Service Engineer
. Diagnosis, repair and maintenance of Extreme ultraviolet EUV lithography
systems.
. Generate status reports and action plans.
. Interact with tool owners and other vendors to coordinate effective
repairs and maximize up-time.
2008-2012 CYMER, INC, Portland, Oregon Field Service Engineer
. Diagnosis, repair and maintenance of single and dual chamber DUV laser
lithography systems.
. Generate status reports and action plans.
. Interact with tool owners and other vendors to coordinate effective
repairs and maximize up-time.
2006-2008 DAIFUKU AMERICA, Portland, Oregon Northwest Technical Advisor
. Provide 24 hour on call technical support for Intel research and
development facility. (Top level of escalation)
. Provide Top tier technical support for 6 non-Intel fabs in the northwest
region. Supporting 11 different systems.
. Travel to sites for diagnosis and repair of escalated problems
. Lead integration of on site product upgrades and procedural
demonstrations
. Integrated P.O.R. systems to production environments.
2004-2006 DAIFUKU AMERICA, Salt Lake City, UT Technical Advisor
. Provide 24 hour on call technical support for cleanroom storage and
transportation systems (Top level of escalation)
. Travel to sites for diagnosis and repair of escalated problems
. Created alpha and beta test plans for integration of product upgrades and
new procedures
. Lead integration of on site product upgrades and procedural
demonstrations
2003-2004 DAIFUKU AMERICA, Salt Lake City, UT Lead Trainer/ Project Manager
. Implemented new training procedures and course material for existing
product lines
. Served as subject matter expert for installation and troubleshooting of
cleanroom equipment for documentation group
. Traveled to Japan to work with documentation group to develop
installation, commissioning, maintenance and repair manuals for new
cleanway product line
. Project manager for integration of new cleanway system into training
center
2002-2003 DAIFUKU AMERICA, Salt Lake City, UT Technical Trainer
. Successfully trained both Daifuku America and customer field service
engineers, automation engineers and tool owners
. Earned in the 97 percentile in customer reviews on performance
. Developed course material for on site and remote training
. Traveled to multiple sites/countries to perform on site training
. PBET certified trainer (required to train Intel employees)
2001-2002 DAIFUKU AMERICA, Albuquerque, NM (Fab 11X) Field Service Engineer
. Installed, commissioned, and sustained cleanroom factory automation
system for transport and storage of 300mm wafers and reticles
. Performed diagnosis and repair down to component level for related
storage and intra-bay transport systems
. Successfully completed training in copper contamination awareness,
hazardous material storage and handling, and cleanroom protocol
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Charles Edwards
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1998-2001 GALLES MOTOR COMPANY, Albuquerque, NM Senior Master Technician
Specialized in diagnosing & repairing:
. Onboard computer systems
. Electrical systems
. Mobile cellular communication systems
. Global positioning systems
. HVAC systems
CERTIFICATIONS
OSHA 24 Hour Certification
SSTA Certification
PBET Certification (Performance-Based Equipment Training)
GM specialized electronic training graduate (with honors)
ASE (Society for Automotive Service Excellence) Certified Master Technician
General Motors CCT Master Technician (Electrical)
Chrysler Master Technician
Two-time Chrysler "Gold Tool Award" Winner
REFERENCES
Michele Monsam
Intel Fab 11X LY engineer/Quality Systems Project Manager
Ph: 505-***-****
Ronald N. Madsen P.E. (ret)
Daifuku Director, Corporate Documentation, Training
Ph: 801-***-****
Michael Arellano
S2 Senior Automation Engineer
Ph: (480) 621-003