Robin Moran
Lake Alfred, FL ****0
aceqn1@r.postjobfree.com
Summary of Qualifications:
- Efficient in QuickBooks, Microsoft Office Suite, ICAM, Secure
Systems, Closer Choice, Outlook Express, Outlook Office,
Internet Searches
- Current working knowledge of HUD Handbook 4350.3, rev. 1,
change 4
- Current working knowledge of Enterprise Verification System
(EIV)
- Accounts Payable and Accounts Receivable
- Proven excellent attendance and punctuality record
- Strong organizational, communication, and interpersonal skills
- Able to learn and develop a variety of new skills, quickly,
while working independently or as a member of a team
- Successfully able to maintain positive relationships with
others
- Type 45 WPM
- Qualified in cash handling, auditing, and accounting
- Experienced with operating multiple telephone lines
Professional Experience:
2010 - Present
EHDOC Fraser Towers
Certified Occupancy Specialist/Administrative Assistant I
I am responsible for assisting the Community Manager in daily operations. I
maintain confidential applicant and resident records, periodically updating
such records and files. I am responsible for conducting recertification
interviews and adjusting rental records of residents who receive federally
subsidized housing assistance. I am responsible for the collection and
deposit of rents and security deposits while maintaining low or zero
delinquent accounts. I coordinate the handling of residents' work orders
and the referral of residents' complaints or requests for assistance to the
proper person. I am responsible for weekly traffic and vacancy reports for
the property. In the absence of the Community Manger, I assume the
responsibility for the day to day management functions of the property. I
also publish a monthly newsletter to our residents which I revised to
better suit the community. Continually multitasking throughout the day, I
efficiently address resident and company concerns for a troubled property
while maintaining a positive attitude towards all applicants, residents and
co-workers.
2008-2010 - Creative Association Services, Inc.
Office/Maintenance Coordinator
I was responsible for assisting the Director of Operations, VP of
Operations and Accounts Manager. I prepare statements of accounts for
billing, note accounts with detail, answer account questions, prepare
deposits, track office supplies, schedule clubhouse rentals, coordinate
vendors for bids, attend Board of Directors meetings, prepare violations,
receive and return phone calls in a timely manner. I was also responsible
for directing the Lawn Maintenance Supervisor of various tasks and any
problems that may have arose. Throughout the day I was continually
addressing problems for tenants, board members and whole associations while
maintaining organization and a good attitude towards client and co-workers.
2008- Timeshare Closing Services, Inc.
Transaction Processor
I was responsible for preparing legal documents to facilitate the transfer
of vacation ownerships. I prepared Warranty Deeds, Settlement Statements
and other documents pertinent to each particular closing. I was also
responsible for following up with clients for awaited documents and
correspondences. This job required high productivity while maintaining a
very high standard of accuracy. Throughout the day I continually
multitasked to ensure productivity and accuracy were a priority.
2006- 2008 - Advantage Title Services, Inc.
Closing Specialist
My responsibilities included preparing Settlement Statements according to
contracts and lender's instructions along with recordable documents to
facilitate a closing. I closed loans in and outside of the office, obtained
funding authorization, received and disbursed funds from escrow accounts,
and ensured legal documents are executed properly. This job entailed title
examining, auditing, posting accounts payable and receivable, recording
documents with county clerks, title processing for manufactured homes,
preparing policies and preparing legal documents. Throughout the day I
continually solved problems, while maintaining a good attitude towards
clients and co-workers.
2005-2006 - Mid-State Auto Sales
Office Manager
I was responsible for maintaining all office functions, such as: title
processing, sale processing, loan processing, bookkeeping, investor
reporting, sales tax reporting, inventory control, and auditing. I
efficiently maintained and disbursed all client concerns and discontents.
2003 - 2005 - Fantasy of Flight
Assistant Manager
I managed cash handling, customer service, inventory control, ordered
inventory, inventory reporting, ensure proper execution of all duties. I am
experienced in handling all kinds of client concerns as well as employee
concerns.
References are available upon request.