Subrina Duran

**** ******* ******

Las Vegas, NV 89122

702-***-**** aceqjq@r.postjobfree.com

Professional Experience

Selling Source, LLC. 05/2010-

Present

Human Resources Generalist

. Manage recruitment needs & schedule multiple interviews.

. Negotiate with vendors for placement fees.

. New hire orientation/on-boarding.

. Administer Benefits to new hires and yearly open enrollment.

. Process H1B's with outside counsel.

. Maintain & process 401K enrollments/changes.

. Verify I-9 documentation, complete background checks, & administer pre-

employment drug screening.

. Maintain personnel & medical files for multiple companies in 5 states.

. Process terminations/resignations and exit interviews.

. Complete investigations to resolve employee issues.

. Maintain HRIS (ADP) with all status changes and complete employment

verifications.

. Administer FMLA, track LOA's, and follow all state and federal

guidelines to include ADAA, FLSA, OSHA, Workers Compensation, HIPAA,

etc.

. Maintain and update job descriptions and organizational charts.

. Complete timekeeping records and submit hours to payroll on a semi-

monthly basis.

. Organize company events, training meetings, and book travel.

. Complete research projects including yearly performance evaluations

and monitor pay structures.

Estate Recoveries, Inc. 07/2008-

08/2009

Human Resources Generalist

. Leader for all HR functions for the Las Vegas office.

. Recruitment for deceased collection agency.

. Scored, interviewed and completed pre-employment background checks and

testing.

. Created pre-employment basic skills computer testing to include FDCPA

compliance questions.

. Completed new hire orientation, administered benefits, employee

relations, organize training meetings for management staff.

. Completed 401K meetings, enrollments, & changes.

. Maintained all personnel and medical files including I-9's.

. Followed all state and federal guidelines.

. Maintained HRIS system (Paychex HROnline and Time & Labor Online).

. Completed timekeeping records and submitted hours to payroll on a bi-

weekly basis.

. Created a new corrective action process and attendance policy.

Trained managers and implementation in 2 sites.

. Completed and maintained reports for operations by the Site Manager.

. Maintained petty cash, ordering supplies and forwarded all invoices to

finance to ensure payment.

. Organized holiday events, monthly birthday celebrations and

performance recognition rewards.

Sitel Corporation 5/2007-

07/2008

Human Resources Generalist

. Work directly under the Director of HR acting as the second for the

office of 6 when the Director is not present

. Investigate employee relations.

. Recruitment using a 9 step hiring process to fill a 1200 seat inbound

call center.

. Ensured active community outreach and advertising to meet needed

applicant flow for open positions.

. Score applications, complete phone screens, administer computer

assessments and interview all qualified applicants.

. Successfully meet the fill ratio goal set by the Site Director for all

new hire classes.

. Hired over 300 customer service agents in 1 month while completing

background checks at the county, state and federal levels including

pre-employment drug urinalysis.

. Attend all unemployment hearings via phone or in person.

. Conducted behavioral interviews and administered management assessment

tests.

. Created retention initiatives by executing programs developed to

improve associate morale, satisfaction, productivity and retention.

. Assist in training, new hire orientation, benefits and LOA's as

needed.

State Electric Supply Co.

9/2006-5/2007

Office Manager

. Data entry, filing, answering multi-line phone, calculating hours for

payroll.

. Marketing and advertising for business growth.

. Open order reports from the warehouse.

. Booked any travel needs as requestedand supply orders for the front

office and warehouse.

. Completed daily cash balances and deposits.

. Petty cash and monthly reconciliation sheets.

. Ensured employees were in compliance with safety standards and handled

all HR functions.

MRCGroup, LLC. 9/2004-

9/2006

Human Resources Assistant/Coordinator

. Quickly promoted to the Coordinator position

. Recruited for the 400 person outbound call center

. Screened and interviewed applicants

. Conducted twice weekly orientations

. Sexual harassment, discrimination, and company policy training

. Maintained personnel and medical files

. Tracked all employees to follow the EEOC requirements

. Followed all federal & state guidelines.

. Tracked employee referrals for bonuses.

Econo Lodge

5/2000-8/2004

Front Desk Supervisor

. Created schedules for front desk clerks and housekeeping.

. Tracked and calculated hours for payroll biweekly.

. Ordered all supplies for housekeeping and front desk.

. Accepted all forms of payments and responded to all customer

complaints.

. Prepared daily balance reports and nightly deposits.

Education & Certifications

UNLV, PHR Preparation and Review Course Completed 2012

Bluefield State College, Business Management

Notary Public, Expires 7/3/2016

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