Shelley Brine

***** ******* **.

Belmont Ontario

(h) 519-***-**** (c) 519-***-****

aceqhx@r.postjobfree.com

Summary of Qualifications

• Leadership and management training

• Exceptional Customer service focused with strong interpersonal skills

• Support inclusive, diverse environments

• Friendly, outgoing and confident

• Strong problem-solving and team building skills

• Strong verbal and written communication skills

• Strong work ethic; honest, punctual, committed and resourceful

• Knowledge of supervisory policies and procedures

• Able to manage store operations independently

• Able to work effectively and efficiently in a fast paced environment

• Ability to handle sensitive situations diplomatically

Princess Elizabeth Public School 2013-

2014

ECE Placement

• Worked with kindergarten teacher in close partnership

• Implemented emergent curriculum and early childhood development

• Organized and professional

• Created positive safe environment emotionally and physically

• Created crafts and ideas that would inspire the children and encourage confidence

Assistant Manager-Retail

Rocks and Gems Canada 2009-2012

Whistler, British Columbia

• Worked cohesively in partnership with manager and staff, thrive in mentor/mentee relationships

• Implemented incentive and product knowledge training

• Attention to detail, balancing cash and opening/closing store

• Organizing and documenting newly received inventory

• Enjoyed working in a world-class resort and representing Rocks and Gems at all times

• Negotiated sales with a strong closing ability

• Investigated and researched information of our product

• Set a positive example and supported policies and procedures

Restaurant Manager

David’s Fine dining 2005-2008

Port Dover, Ontario

• Organizing schedules, events and reservation book

• Handled complaints and praise with diplomacy, respect and professionalism

• Co-ordinated menus with the chef and guests

• Professional wine presentation, and selection

• Developed strong relationships with the front of house and with the back of house

Server/Bartender

CITTA Bistro 1998-2002

Whistler BC

• Well managed in high-volume restaurant/bar

• Maintained a positive personal relationship with regular clientele as well as tourists from all over

the world

• Confident with sales upwards of $2000.00 per shift/balanced cash-outs

• Remained upbeat and fun while dealing with waits of up to 90 minutes

• Worked well with staff and supported where/when needed

• Confident in food and wine pairing as well as wine service

• Active managing/hosting shifts in addition to serve/bartend

Head Host

The Keg at the Mountain 1994-1998

Whistler BC

• Welcomed and greeted guests to a friendly warm atmosphere

• Organized seating plan for servers and back of house strategically to avoid “slams”

• Diffused escalated situations when there were long wait times

• Encouraged clients to enjoy the lounge for appetizers and cocktails while waiting

• Worked well with co-workers and supported staff where needed (i.e.: bussing, cleaning, and

replenishing water)

Volunteer

• fundraise for Belmont Minor Hockey and Dorchester minor baseball

• volunteer in JK\SK classroom at Princess Elizabeth implementing all day learning

Education and Training

GA Wheable Secondary School 1986-1987

Fanshawe College 2013-2014

Registered Early Childhood Educator

Smart Serve

W.H.I.M.S training

First Aid/CPR 2014

References Available upon Request

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