Customer Service Representative

**** **** ******** *******

Hoover, Al *****, 205-***-****, *******@*****.***

Michele Naylor

Objective Looking for a challenging and rewarding career with this company.

Experience :

****-***3 Optimum Outcomes, Hoover, Al

Customer Service Representative

• Setting up payment arrangements with customers

• Discussing and explain billing issues with customers

• Assisting customers with issues with their accounts

• Filing medical claims with Patient Ins

• Insurance follow up

• Assisting customers with insurance followup

2005-2007 Healthsouth Pelham, Al

Office Billing Clerk

• Data entry

• Cash posting payment using IDX billing systems

• Researched and scanned batches to be posted on patient accounts

2003-2005 T-mobile Hoover, Al

Customer Service Representative

• Setting up payment arrangements with customers

• Discussing and explain billing issues with customers

• Assisting customers with issues with their accounts

2002-2003 Charter Communication Hoover, Al

Customer Service Representative/Sales

• Sales and Retention

• Trouble shooting with customers

• Setting up new Cable accounts

2001-2002 Subway Sandwiches Pelham, Al

Customer Service

• Data entry

• Cashier

• Inventory Count in the morning and evening

Education :

1995-1997 Forest Hill High School Jackson, MS

• General studies

• Graduated

Skills: Computers, Ms word, Problem solving, Working on a team and independently.

References Available upon request.

Contact this candidate