Customer Service Sales

Alphonse Johnson

Finance Graduate

**** ****** ** - **********, ** 71101

*.*****@*****.*** - 318-***-****

Summary of Qualifications/Skills:

* Experienced accounting specialists with working accounting knowledge General Ledger, Financial Reporting,

Budget & Finance, Team Leadership, and Account Reconciliation

* Comprehensive knowledge of the revenue cycle compliance and auditing processes

* Acquired twenty-seven plus hours of college accounting courses.

* Knowledgeable of principles and procedures of fiscal record keeping and accounting functions

* Detailed oriented with excellent mathematical and analytical skills

* Strong verbal, written and personal communication skills

* Proficient in Microsoft Office applications such as Excel, Word, Access and PowerPoint.

* Customer service and team oriented

* Willing to travel and relocate.

WORK EXPERIENCE

Accounting/Pay Rep

Conifer Health Solutions - Shreveport, LA - September 2013 to June 2014

Responsibilities

Account reconciliation

Spreadsheet creation of various accounting functions for departmental reporting.

Payment posting

Auditing accounts for irregularities

Skills Used

computer skills- MS office - accounting software

interpersonal skills

accounting/math

Accounting Specialist

Louisiana State University Health Shreveport - Shreveport, LA - February 2011 to September 2013

Data entry journal transactions via MS Excel & various office programs and maintaining ledgers

* Audit the daily incoming account receivables

* Handle responsibilities for preparing and maintaining proper records of monthly account reconciliations and

ensure accurate recording of accounting transactions

* Allocate monies through transmittals for entire hospital to various departments

* Prepares consolidated internal reports by obtaining payment information from various EFTS

* Create master departmental procedural spreadsheets to improve efficiency of work

* Responsible for monthly liability payment report

* Work aging files and follow-up from assigned work queues

* Prepare patient account refunds and collection accounts for the same

Sales Associate

JCPenney - Bossier City, LA - May 2007 to February 2011

Ensured adequate inventory

* Adhered to all company policies, procedures and business ethics codes and ensured that they are

communicated and implemented within the team

* Assisted customers with purchases to ensure high levels of Client Satisfaction

Sales Associate

GameStop - Bossier City, LA - August 2005 to February 2007

Inventoried management of the products

* Sold games and kept track of registrations of games

* Knowledgeable of sales and upcoming games

* Assisted customers with inquiries on various consoles and games

EDUCATION

BS in Accounting

Louisiana State University - Shreveport, LA

2012 to 2014

BS in Finance

Louisiana State University in Shreveport - Shreveport, LA

2004 to 2009

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