S TEPHEN M. C ROSS S R.
** ******* ***** *******, ** 06451 2772
203-***-**** aceq91@r.postjobfree.com
Radiation Protection Supervisor, Site Project Manager, Procedure/Technical Writer, Technical Specialist, Radiation Worker
Instructor, Decontamination Supervisor and Senior Health Physics/Lead Tech/Shift Qualified Technician.
Currently seeking a position:
Health Physicist
Professional Experience:
Radiation Protection Supervisor
Coordinated health physics support for remodeling and upgrading health physics programs
Functional in scheduling and supervising the daily job activities of health physics personnel
Provided weekly and monthly goal reports for department managers
Ensured program adherence to Nuclear Regulatory Commission guidelines
Organized and facilitated the annual employee continuing education programs including corporate integrity
performance improvement, sensitivity training/workplace harassment, hazardous substance awareness, emergency
preparedness and employee benefits
Technical Specialist and Produce Writer
Developed limited characterization survey plans for facility buildings and equipment to comply with DOE and NRC
regulations
Created, review and edited health physics procedures and perform practical field applications to substantiate with NRC
guidelines
Radiation Worker/Plant Access Trainer/Instructor
Organized and maintained effective comprehensive employee training and personnel files
Provided general plant orientation, security and radiation worker training as needed for contractor and facility personnel
Managed nuclear records
Lead Technician/Senior Health Physics Technician
Managed and directed daily in-field activities of health physics personnel
Performed environmental radiation and contamination surveys to determine extent of radioactive material present to
establish respiratory and protective clothing requirements for radiation worker personnel
Performed practical field applications for all health physics instrumentation. Extensive count room experience to
include but not limited too; isotopic identification of sample media.
01/15/14 – present:
Senior Health Physics Technician
Bartlett Nuclear
Millstone Power Station
Waterford, CT
Duties included but not limited to:
Balance of plant Health Physics job coverage, train “New to Millstone” radiation workers (300), provide outage preparation
Health Physics support. Provide refuel floor Health Physics support during refueling outage. Currently providing coverage to
AREVA for the DMT Secondary Side Steam Generator Project.
10/13/13 to 11/15/13:
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Senior Health Physics Technician
Bartlett Nuclear
Surry Dominion
Surry, VA
Duties include but not limited to:
10 year ISI, Sliding feet, and fuel transfer cart modifications and repair.
08/30/13 to 10/03/13:
Senior Health Physics Technician
Bartlett Nuclear
North Anna Dominion
Mineral, VA
Duties Included but not limited to:
BOP outage job coverage, FSB Refueling, Containment Rover job coverage, remove and replace Steam Generator and valve
insulation. Initial post shut-down inspection of containment providing coverage to operations personnel. Job Coverage for
removal, inspection, repair, replacement of various valves. Demob cavity job coverage.
07/23/13 to 0822/13:
Senior Health Physics Technician
Bartlett Nuclear
Millstone I Dominion
Waterford, CT
Duties included:
Provided job coverage for Unit 1 fuel pool “Blackness” testing. In addition provided miscellaneous job coverage for Unit 2.
04/01/13 to 5/15/13:
Senior Health Physics Technician
Bartlett Nuclear
Millstone III Dominion
Waterford, CT
Duties Included but not limited to:
Balance of Plant Outage Support to include Valve maintenance/inspection, remove/repair/replace. Refueling FSB job coverage,
Rad Waste support and transport of material.
07/16/06 – 02/28/13
Sales Support Specialist
Canberra Industries Inc.
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Meriden, CT 06450
Duties included but not limited to:
Provide technical sales support to customers and Field Sales personnel.
Provide technical product support to inside Sales Support personnel.
Prepare product quotations and formal proposals.
Provide product demonstrations for customers and Sales Support group.
Provide Sales Support to Field sales personnel at customer site, trade shows, etc.
04/02/06 to 05/30/06:
Senior Health Physics Technician
Bartlett Nuclear
Entergy Nuclear Northeast
Indian Point Nuclear Generating Station 2
Buchanon, NY
Duties included but not limited to:
Any and all job coverage in containment and PAB during maintenance and refueling outage.
05/21/03 to 03/30/06:
Senior Health Physics/Shift Qualified Technician
Bartlett Nuclear
Northeast Utilities
Connecticut Yankee Atomic Power Plant (Decommissioning)
Haddam Neck, CT
Duties included but not limited to:
Performance of Shift Tech duties and responsibilities in accordance with licensing requirements. Performed job coverage for all
projects during the decommissioning of Connecticut Yankee.
02/10/03 – 05/13/03
Senior Health Physics technician
Bartlett Nuclear
Entergy Nuclear Northeast
Indian Point Nuclear Generating Station
Buchanon, NY
Duties included but not limited to:
Provide Health Physics Technician job coverage for the routine refueling and maintenance outage.
09/16/02 to 12/28/02:
Senior Health Physics Technician
Bartlett Nuclear
Entergy Nuclear Northeast
Indian Point Nuclear Generating Station
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Buchanon, NY
Duties included but not limited to:
RWP writing, issuing and dose tracking within the responsibilities of the RWP office. Job coverage included containment close-
out and reactor start-up. Balance of plant outage recovery included storage and shipment of rad waste and RCA access and
egress control.
08/21/99 to 09/02/02:
Senior Health Physics/Lead Technician/Watch Qualified Technician
Bartlett Nuclear
Connecticut Yankee Atomic Power Plant (Decommissioning)
Haddam Neck, CT
Duties included but not limited to:
Provided Health Physics Technician support for all aspects of plant decommissioning; Steam Generator and Reactor Vessel
Removal storage and shipment. Extensive fuel pool and reactor cavity job coverage. Lead Tech responsibilities included
directing technicians to perform job coverage assignments. Responsible for the RCA access and egress Control Points to include
release of material from the RCA. Shift Tech responsibilities included preparation of all health physics instrumentation for the
following days work assignments including all fixed Radiation Protection Instrumentation, provide job coverage to operations
personnel and provide first response to all alarms and emergencies.
08/94 to 08/99:
Senior Health Physics Technician
PSESI
ABB/Combustion Engineering
Nuclear Services, Building #5
Windsor, CT
Duties included but not limited to:
Provide the job coverage necessary for the Facilities and Site Engineering Services maintenance group on an as needed basis for
Building #5 and #6. Develop and implement a Limited Radiological Survey Characterization Plan for ABB Nuclear services
Buildings. Provide coverage for the liquid effluent monitoring system in all buildings.
04/94 to 08/94:
Radiation Protection Supervisor/PSESI Site Coordinator
PSESIABB/Combustion Engineering
Power Plant Laboratories
Windsor, CT
Duties included but not limited to:
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Supervised the daily activities of the PPL Health Physics staff. Coordinated health physics job support for the laboratory
remodeling and upgrading program and the Limited Radiological Characterization surveys of the facility. Provided weekly and
monthly goal reports for cognizant department management personnel. Wrote, reviewed and edited health physics technical
procedures. Provided Right To Know and Rad Worker Training for contractor and facility personnel.
05/93 to 04/94:
Technical Specialist/Procedure Writer, Rad Worker Instructor, Senior Health Physics Technician
PSESI
ABB/Combustion Engineering
Power Plant laboratories
Windsor, CT
Duties included but not limited to:
Wrote/reviewed/edited Technical/Health Physics procedures for ABB/CE, PPL, Building #3, Uranium Contamination Project.
Wrote Rad Worker Training Program. Provided Technical/Health Physics support to Site Facilities and Engineering Services
Division during normal maintenance and remodeling programs. Collected volumetric samples for radiochem analysis and
performed calculations to determine extent of HEU235 contamination. Wrote the Limited Radiological Characterization Survey
Plan for Building #3.
03/92 – 05/93:
Senior Health Physics Technician/Shift Technician
PSESI
ABB/Combustion Engineering
Nuclear Fuels Division (Building 17)
Windsor, CT
Duties included but not limited to:
Provide Health Physics job coverage for receiving, drying, stacking and loading of nuclear fuel rods and the assembly,
inspection, and shipping of fuel bundles. Routine responsibilities include daily instrument calibration, rad and smear surveys
and analysis of results. Perform facility inspections with specific reference to criticality and license violations.
01/92 – 03/92
G.E.T. and F.A.T. Instructor
Bartlett Nuclear
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Indian Point 3 Nuclear Power station
New York Power Authority
Buchanon, NY
Duties included but not limited to:
Provide training in accordance with the Health Physics sections of 10 CFR 19 and 20; reg. guide 8.27, Radiation
Protection Training for Personnel; reg. guide 8.29, Risk from Occupational Exposure to Radiation; and reg. guide
8.13, Pre natal care and Occupational Exposure to Ionizing Radiation, in order to give workers a foundation in the
special information necessary to be a safe and effective nuclear worker.
10/92 – 01/92
Senior health Physics Technician
Bartlett Nuclear
Northeast Utilities
Connecticut Yankee Atomic Power Plant
Haddam Neck, CT
Duties included but not limited to:
Health Physics job coverage as required. Radioactive Material receipt surveys, release of radioactive material
from RCA and site boundary, collecting/ counting/ analysis of radioactive material samples.
07/91 – 09/91
Senior health Physics Technician
PSESI
ABB/Combustion Engineering
Outage Services Division
Windsor, CT
Duties included but not limited to:
Performed rad, smear and airborne radioactivity surveys and hot particle assessments to support research
projects and laboratory testing; rad waste shipping support, source check and instrument calibration.
04/91 – 07/91
Senior Health Physics technician
PSESI
Northeast Utilities
Millstone 1
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Waterford, CT
Duties included but not limited to:
Health Physics job support to include: underwater diving and cleaning operations in the Torus; repair/replace
valves in “clean up” room; refueling. Rx re assembly. Cavity decon; hot particle assessment; monitor release of
tools and equipment from the RCA.
01/91 – 04/91
Senior Health Physics Technician
PSESI
Millstone 3
Waterford, CT
Duties included but not limited to:
Health Physics job support in the Primary Aux Building.; Writing/issuing RWPs for maintenance, refueling outage;
monitor release of tools and equipment from the RCA. Obtained, reviewed and interpreted survey data for
management. Updated and improved RWP computer program. Integrated program with survey data to facilitate
and expedite distribution of information.
08/90 – 01/91
Senior Health Physics Technician
PSESI
ABB/Combustion Engineering
Outages services Division
Windsor, CT
Duties included but not limited to:
Performed rad, smear and airborne radioactivity surveys and hot particle assessments to support research
projects and laboratory testing; rad waste shipping support, source check and instrument calibration. Perform
extensive upgrade of health physics maps/survey data sheets.
08/89 – 08/90
Senior Health Physics Technician
Nuclear Support services
Northeast Utilities
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Connecticut Yankee Atomic Power Plant
Haddam Neck, CT
Duties included but not limited to:
Job coverage of Steam Generators involved rad, smear, airborne radioactivity and hot particle assessments of
channel head and surrounding skirt and platform. Performed visual and remote coverage of manway and
diaphragm removal and replacement, channel head entries to install robots for eddy current and tube plugging.
Assigned job coverage for fuel reconstitution included rad, smear, airborne radioactivity and hot particle
assessments of work areas and equipment removal operations from Spent Fuel Pool. Assigned yard duties
included routine rad/smear surveys and incoming and outgoing surveys of laundry and radwaste. Performed initial
entry into and surveys of the RWST. Performed shipping surveys of Thermal Shield cask. Monitored equipment
removal from the RCA. Containment job coverage included Thermal Shield cut up, removal and shipping surveys,
rad, smear, airborne radioactivity and hot particle assessments of related evolutions. In addition, performed job
coverage for repair and replacement of valves (all systems) repair and replacement of pumps, incore
detector/instrumentation and seal table repair.
01/89 – 08/89
Senior Health Physics Technician
PSESI
ABB/Combustion Engineering
Outage Services Division
Windsor, CT
Duties included but not limited to:
Provide health Physics Job overage/Support for C E Outage Services; routine rad, smear, airborne assessments;
laboratory testing; rad waste compacting, storage and shipping.
02/88 – 01/89
Senior Health Physics Technician/ Watch Qualified Technician
Bartlett Nuclear
Con Edison Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Provided Health Physics job coverage for Balance of Plant Operations. Provided job coverage for Westinghouse
personnel during recent Steam Generator outage. Provided technical support for Operations Shift Supervisor
during “off” shift Health Physics “watch” coverage.
10/86 – 02/88
Senior Health Physics Technician/Watch Qualified Technician
Nuclear Support Services
Con Edison Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Provided Health Physics job coverage for Balance of Plant operation. Provided technical support for Operations
Shift Supervisor.
09/86 – 10/86
Radiological Engineer/Technical Writer
Bartlett Nuclear
Con Edison
Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Wrote, reviewed and edited Health Physics procedures. Performed practical field applications of station
Administrative Orders, Emergency Implementation Procedures and Health Physics Procedures. Reviewed
applications, recommended and initiated changes. Participated in the upgrading of the Health Physics Computer
Program. Collected data for and prepared monthly goal reports for Health Physics Management.
08/86 – 09/86
Senior Health Physics Technician/Watch Qualified Technician
Bartlett Nuclear
Con Edison
Indian Point 1 & 2
Buchanon, NY
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Duties included but not limited to:
Provided routine balance of Plant Health Physics job coverage. Wrote and issued RWPs. Provided Technical
Support for Operations Shift Supervisor during “off” shift Watch duty.
05/86 – 08/86
Decon Supervisor
Bartlett Nuclear
Con Edison
Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Assign daily, weekly and monthly job tasks to decon personnel/technicians as directed by utilitymanagement
personnel. Interface with Health Physics to provide necessary job coverage for assigned tasks. Inititate and write
required RWPs. Schedule manpower to provide daily decon and general housekeeping support as needed.
Responsible for writing daily work report summaries to be submitted to utility supervision for review. Issued
reports to relevant utility supervisors and established guidelines in preparation for major decontamination efforts.
In addition, prepared worker payroll and time sheets for contractor personnel.
03/86 – 05/86
Senior Health Physics Technician/Watch Qualified Technician
Bartlett Nuclear
Con Edison
Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Provided Health Physics job coverage for routine Balance of Plant operation after completion of Refueling, Eddy
Current Outage. Provided primary coverage for Reactor Head “O” ring replacement, Reactor Head modifications,
conoseal reconstruction and replacement.
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
04/85 – 03/86
Radiation Protection Supervisor/Senior Health Physics Technician/Watch Qualified Technician
Numanco, Inc
Con Edison
Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Provided Health Physics job coverage for routine Balance of Plant operation. Participated in upgrading of
Radiation Protection Survey maps. Radiation Protection Supervisor in charge of RWP writing and issuing.
Responsible for writing and issuing RWPs in the Maintenance Outage Building RWP Office for the Maintenance,
Refueling and Eddy Current outage.
03/85 – 04/85
Senior Health Physics Technician
Bartlett Nuclear
Baltimore gas and electric
Calvert Cliffs Nuclear station
Lusby, MD
Duties included but not limited to:
Provided Health Physics job coverage for Routine balance of Plant, Refueling and Eddy Current Outage to
specifically include: Fuel Transfer, PZR Relief Valve removal and replacement, Reactor Head modifications,
removal and replacement, Incore Wire modifications and replacement, Steam Generator Eddy Current and tube
plugging operations and radiography.
10/84 – 03/85
Senior Health Physics Technician
Bartlett Nuclear
Pennsylvania Power and light
Susquehanna Steam Electric Plant
Berwick, PA
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Duties included but not limited to:
Provided Health Physics job coverage for Balance of Plant routine operation during Maintenance and Inspection
Outage. During Initial refueling and turbine maintenance was responsible for all turbine deck activities including:
removal, repair, inspection, replacement of Main Steam Stop Valves, Combined Intermediate Valve, Relief Valves
and Main Intercept Valves. In addition, Disassembly of High Pressure Turbine and Rotor, sandblasting and
inspection. Balance of Plant activities included routine radiation and contamination surveys and operation of count
room equipment.
08/84 – 10/84
Senior Health Physics technician
Numanco, Inc
Con Edison
Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Provided Health Physics support for Rector Head replacement, stud tensioning, cavity decon, and associated
routine refueling and VC activities. Provided health Physics support for Primary Auxiliary Building pump and valve
removal, repair, replacement. Instrumental in writing, issuing, and maintaining Radiation Work Permits. Assigned
to FOSAR projects of Secondary Side Steam Generator Project.
02/84 – 07/84
Senior Health Physics Technician
IRM
CL & P
H. B. Robinson
Hartsville, SC
Duties included but not limited to:
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Job coverage and surveillance of all aspects of Steam Generator Replacement including; Channel Head Surveys,
Grit Blasting, Plasma Cutting, Steam Dome Removal, Shielding Surveys, Calculations for stay times for Channel
Head Workers. Periodic work in the Auxiliary Building included supporting maintenance, construction and decon
efforts. Lead technician Status during Auxiliary Building decontamination efforts.
05/83 – 02/84
Senior Health Physics Technician/Watch Qualified Technician
IRM
Con Edison
Indian Point 1 & 2
Buchanon, NY
Duties included but not limited to:
Normal Plant operation duties were: Aux Building RWP coverage, Rad Waste shipping and receiving, Procedure
Writing, RWP Writing, rad and smear surveys and Health Physics Watch coverage. Certified Watcgh Qualified
after having received systems analysis training and completed several hours of supervised watch coverage.
Routine Watch duties included source checks and calibrations of BC4, MS2, PC, OT counting room system
familiarity with ARM, PRM and FRM units and job coverage. Performed several initial entry rad and smear
surveys at 100% power during repair of CRDM cooling fans. Additional power entries for routine bi weekly
inspections and minor repairs.
01/83 – 04/83
Senior Health Physics Technician
IRM
New York Power Authority
Indian Point 3
Buchanon, NY
Duties included but not limited to:
General containment coverage. Covered Steam generator secondary side Girth Weld repair. Routine rad and
smear surveys, shielding calculations, minor rad waste support.
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
11/82 – 12/82
Senior Health Physics Technician
Nuclear Support Services
Northern States Power
Prairie Island Nuclear Station
Red Wing, MN
Duties included but not limited to:
Eddy Current Testing, Steam Generator Coverage. General Containment Coverage included Raditaion and
Contamination surveys. Refueling and fuel movement. Count Room assignments as follows: particulate sample,
noble gas sample, smear counting, multi channel analyzer, GeLi counting use of PCs, Tennelec and ASC#1. Rad
Waste assessments and analysis for compacting, storage and shipping.
09/82 – 10/82
Senior Health Physics Technician
Nuclear Support Services
Millstone 1 Nuclear Power Plant
Waterford, CT
Duties included but not limited to:
Normal BWR Refueling Outage job coverage. Turbine Deck during disassembly and repair of “A” and ”B” low
pressure turbine rotors, two main steam stop valves, two relief valves, two intercept valves and two control valves.
Includes radiation and contamination surveys, airborne radioactivity sampling, shielding calculations and MPC
calculations.
06/82 – 07/82
Senior Health Physics Technician
RAD Services
Duke Power
McGuire Nuclear station
Charlotte, NC
Duties included but not limited to:
Provided Health Physics support in the following areas: Initial containment entry, initial post shut down surveys,
eddy current, steam generator work, valve and hanger modifications.
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
02/82 – 05/82
Senior Health Physics Technician
RAD Services
Toledo Edison
Davis Besse Nuclear station
Port Clinton, OH
Duties included but not limited to:
Provided Health Physics coverage for maintenance and refueling outage. This included: radiation surveys,
contamination surveys, rad waste solidification, storage and shipping surveys, eddy current, steam generator
repair, tube plugging, reactor coolant pump inspection and repair, piping support modifications, reactor head
modifications and CRDM R&R.
08/81 – 02/82
Health Physics Technician I & II
RAD Services
Consumers Power Company
Palisades Nuclear Power Plant
South Haven, MI
Duties included but not limited to:
Provided Health Physics work crew coverage during Refueling Outage performing the following: Issuing, writing
and maintaining RWPs, maintaining dosimetry equipment and records, whole body counting, respiratory fit booth
operation, DOP filter testing. Job coverage included, Containment and Auxiliary Building coverage performing
radiation and contamination surveys, refueling cavity job coverage, eddy current installation of equipment and
repair as needed, control rod modifications, reactor head modifications, primary system breach, air sample
collection, counting and evaluation, MPC calculations and interpretations, control rod repair, steam generator tube
plugging, reactor head modifications, heat exchangers, piping support modifications and pressurizer maintenance
and repair. Monitored trash removal, trash compacting, rad waste shipments, rad waste storage liner transfers,
solidification of rad waste and resin transfer.
03/80 – 06/81
Health Physics Technician
RAD Services
Public Service Electric and Gas
Salem Generating Station 1
Hancocks Bridge, NJ
Stephen M. Cross Sr. Resume
S TEPHEN M. C ROSS S R.
98 Cynrose Place Meriden, CT 06451 2772
203-***-**** aceq91@r.postjobfree.com
Duties included but not limited to:
Provided Health Physics Support in the following areas: Count Room operations, general decontamination, control
point access and egress, work crew control pump and valve removal, repair and installation, steam generator
inspection, tube plugging, RHR pump repair and the receipt of new fuel. Reactor start up and testing, normal
operation, reactor refueling, maintenance shutdown, piping support modifications, RCP pumps, HTX RWP Office,
operation of respiratory fit booth, whole body counter. DELMONOX Unit and TLD readers. Wrote, reviewed, edited
procedures for the RWP office, RCA control point and dosimetry program.
Educational Background
Bachelor of Science Degree in Individualized Studies: Concentration in Health Care Administration
Associate of Arts Science Degree in Business Administration
Associate of Arts Science Degree in Liberal Arts
Associate of Arts Degree in Humanities
References Furnished Upon Request
Stephen M. Cross Sr. Resume