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JOHN MASSARO

** ******** *****, ********* ***., NJ 07840

acepwf@r.postjobfree.com

www.linkedin.com/pub/john-massaro/54/5aa/79b

IT Administrator, IT Generalist, NOC Technician

Skills: Passionate about work, Deal making and meeting

skills, Great communication skills

A sixth sense about projects, Ergonomic sensitivity, Great

team player, Political smarts, Teaching, mentoring, and

knowledge sharing to succeed, Resolving "gray" issues", Vendor

management, Contract negotiation, An eye for detail, Presentation skills in

Auto CAD and drafting

EXPERIENCE:

September 1995 to Cablevision Cable Company

February 2013

Accepted a position in Outside Plant (OSP) IT Administrator, NOC

Technician, Analyst, as of August 2000.

Create Business model for Outside Plant as it pertains to their special

needs for Status Monitoring.

Support all applications for New Jersey South and New Jersey North Outside

Plant.

Support computer system development, server builds, including testing,

implementation, documentation and installation.

Worked with vendors to help clients troubleshoot, evaluate current and

future needs of the system.

Train management and employees on monitoring software application.

System is monitored daily.

Liaison between departments.

Update and support a Director, Manager, 12 Supervisors and 70 Technicians.

Assigned to Status Monitoring of fiber traffic, DOCSIS equipment, RF and

power supplies with Acterna, AM Communications, Tollgrade software and

firmware for the state of NJ and part of Rockland, NY.

This includes LAN/WAN connectivity over fiber for the same local via

company fiber ring.

Maintenance of Sun Fire server. This includes system data and as well as

the server itself.

Research and implementation of LAN/WAN, Switches and miscellaneous

equipment for this project.

Update management on future cost analysis of maintenance and maintenance of

the plant.

Assist in the installation, repair and maintenance of all routers, switches

(Cisco), servers and hubs including fiber

lines and transceivers. (Single and Multi mode)

Resolved WAN issues with Optivity 5.3 for HP Open View.

Support 250+ personal computers. Including installation, rebuilding,

troubleshooting, and repair of hardware and software. This includes

training the clients in a call center environment.

Planning and implementation of short term PC's for specialized projects for

one to three months.

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John Massaro

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Installation and troubleshooting of servers and LAN lines CAT 5 and related

hardware with or without Fluke Network

Assistant. LAN Administrator for Novell Networking system (4.0) .

LAN Administrator for Novell Networking system (4.0) until late August of

1999.

Assist in the production of all reports to management produced from

Rockwell Spectrum phone switch on Total Recall software and Syntellect

System 6000.

Administer Rockwell phone system. This includes the installation and

troubleshooting of phone lines CAT 3 and related hardware.

Assigned to Year 2000 Compliance project.

Assist in quarterly and year end financial statements to corporate office.

Education:

Present: Global Knowledge, 11/08/13, completed Cisco CCENT V2, 100-

101

Robotech CAD Solutions, 10/25/13, completed Autodesk Revit 2014

Exit Certified, 08/30/13, completed Red Hat Linux System Administration I,

124

Red Hat Enterprise Linux 6.3

Tech Data Inc., 01/12/01, completed CCNA. Interconnecting

Cisco Network Devices

PC AGE Inc., Network Engineering Institute, and certified

as of 03/12/00.

10/22/99 Microsoft Certification in Networking

Essentials

01/28/00 Microsoft Certification in Windows NT

Workstation 4.0

09/29/00 Microsoft Certification in Windows NT

Server 4.0

Microsoft Certified Professional.

School Of Visual Arts

Avid editing system for film and video. Softimage Animation software.

Internet Web

services and page development. Production for Film and Video.

New York University

Certificate Program for Computer Animation - Beginning and

Intermediate Modeling and Animation with Alias and UNIX/IRIS.

HARDWARE: IBM, MAC, CUSTOMIZED SYSTEMS, SGI SERVERS, CISCO ROUTERS,

SWITCHES, WIRELESS EQUIPMENT, PHONE EQUIPMENT - ROCKWELL SPECTRUM SWITCH,

ROLM, SYNTELLECT ARU including pads, spids, jacks and line configuration.

PERFORMING DESKTOP SUPPORT including hard drives, memory,

video, network configuration, multimedia, CD-ROMs, printers, SCSI devices,

hubs, switches, routers, servers and server builds.

SUPPORT BROADCAST AUDIO/VIDEO, CAMERA AND SCANNER

PRODUCTION EQUIPMENT.

OS: Windows 7, XP, 2000, NT, QNX, Solaris 2.6, 2.8, 10, Unix,

Red Hat Linux Enterprise 6.3, 6.4

SOFTWARE: MS OFFICE 2003, 2007, 2010, 2013, PHOTOSHOP, ILLUSTRATOR, QUARK

XPRESS, AUTO CAD, REVIT 2014, ALIAS, AVID, SOFTIMAGE, NORTON UTILITIES,

ANTI VIRUS, SYNTELLECT SYSTEM 6000, GROUPWISE, Crystall Reports,

Cheetah/Acterna.

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