Customer Service Representative

Monique Armstrong

***** ****** **** **. ***********, CA 92395

acepr5@r.postjobfree.com

909-***-****

I am seeking a position within a company that can fully utilize my

abilities. I describe myself as a responsible, organized and friendly

individual. I'm able to adapt to any high pace environment. People who

know me have described me as a leader and great motivator. I have great

listening skills as well as being detailed oriented. I work well under

pressure and maintain a positive attitude. I'm good with critical thinking,

problem solving and work well with others.

Skill Sets:

. Proficient with Computers (i.e. Word, Excel, Outlook, PowerPoint,

QuickBooks, Social Media, Search Engines)

. Professional phone skills

. Video conferencing

. Appointment Setting

. Bilingual

. Bookkeeping

. Customer Service

. Delivering Mail

. Networking

. Copier / Faxing / Filing

Employment History

. Anguiano Consulting, Inc. 10/2013-Present

Victorville, CA

Bilingual Administrative Assistant

Responsible for answering phones in an orderly fashion,

clerical, data entry, filing, check requests, completing all managers'

daily tasks set, etc.

. Medical Group & Urgent Care Center 01/2011-10/2013

Rancho, CA

Manager's Assistant

In charge of scheduling patient appointments, help manage

front/back desk, complete errands for the company manager, answer

phones, clerical work, and filing.

. Vector Marketing 09/2009-12/2010 Chino, CA

Customer Service Representative

Schedule own appointments, maintain own clientele, preset

quality product demos and produce daily sales.

Education and Accomplishments

Desert Sands Charter High School (Class of 2011) - Fontana, CA

. Honor Roll

. Perfect Attendance

. Most Improved (Sports)

Victor Valley College (Class of 2015) - Victorville, CA

. Psychology Major

References

Maria Perez Sharron Griffin Susan Garland

Toyota Sales Rep Urgent Care Supervisor Desert Sands

Teacher

951-***-**** 909-***-**** 909-***-****

Contact this candidate