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Service Manager

Location:
United States
Posted:
June 24, 2014

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Resume:

Andreya Meaghan Stouffer

*** **** ****** ******, ** 61282 309-***-**** acepnw@r.postjobfree.com

Professional Experience

AAA Rents, Moline, Illinois, United States.

-Event Coordinator Assistant, June 2013 - Present

•Answer telephones to provide information and receive orders.

•Inspect and adjust rental items to meet needs of customer.

•Receive orders for services, such as rentals, repairs, dry cleaning, and storage.

•Prepare merchandise for display, or for purchase or rental.

•Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

•Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

•Keep records of out-going orders.

•Pre-soak, sterilize, scrub, spot-clean, and dry contaminated or stained linen articles.

Culvers, Moline, Illinois, United States.

-Crew Member, February 2013 – May 2014

•Schedule and receive food and beverage pick-ups, checking contents to verify product quality and quantity.

•Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and

drinks.

•Accept payment from customers, and make change as necessary.

•Clean and organize eating and service.

•Notify kitchen personnel of shortages or special orders.

•Communicate with customers regarding orders, comments, and complaints.

•Collect and return dirty dishes to the kitchen for washing.

•Wash dishes, glassware, and silverware after meals.

Subway, Moline, Illinois, United States.

-Manager, March 2011 - August 2012

•Resolve customer complaints regarding sales and service.

•Determine discount rates.

•Clean food preparation equipment, work areas, and counters or tables.

•Take orders from customers and prepare foods requiring short preparation times, according to customer

requirements.

•Order supplies and stock them on shelves.

•Receive payment by cash, check, credit cards, vouchers, or automatic debits.

•Issue receipts, refunds, credits, or change due to customers.

•Greet customers entering establishments.

•Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is

adequate change.

•Supervise others and provide on-the-job training.

•As a key holder, responsible for opening and closing stores.

Education

Associates 2016 Black Hawk College

Major: Nursing (RN)

Minor: Psychology

Additional Skills

•Speaks effectively

•Works well with others

•Solves problems

•Meets deadlines

•Leads groups

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•Takes charge

•Team player with excellent communication skills

•Basic knowledge of PC and computer software

•Forklift Experience

•Great hand skills and quick learner

•Motivated self-starter with a strong desire to learn

•Flexible, reliable and dependable hard-worker

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