Project Manager Sales

LISA STARK

**** ***** ******* ***** *****, OH ***19 Phone: 330-***-**** aceple@r.postjobfree.com

ANALYST PROJECT MANAGER TRAINER

Adept in multi-tasking and managing numerous priorities in a fast-paced environment demanding

strong analytical, problem solving and time management skills with a keen sense of business acumen.

Team member and Business Requirements Lead for the migration of 210 EDI requirements. The

migration of the Yellow and Roadway networks earned the CIO 100 Award for 2010.

Core Competencies

Project Management EDI (Gentran)

Member of ASCX12 Standards Mainframe Applications (Mobius, TMS)

Association Proficient Microsoft Office Tools

CA Tool, Daptiv (Clarity, Service Desk) Corporate Training/Workshops

EDI Transactions: 210, 204, 211, 214, 997

Professional Experience

YRC FREIGHT (ROADWAY) – AKRON, OH

Fortune 500 company provider of transportation and global logistics services .

EDI Application Analyst, 2007 to Present

Area of focus is the Invoice, 210 Transaction Set. Coordinate day to day support for 6.2 million EDI bills

per year averaging $1.5 billion in revenue.

Key Contributions:

Adept in Data Mining techniques which focus on business processes for both the internal and external

customer for use in visibility and problem identification. This resulted in the reduction of duplicate

invoicing methods by 45%.

Proven analysis used to eliminate or reduce rejected invoices. Create customized profiles through

invoicing screens, EDI mapping and reference number requirements. This reduced Days Sales

Outstanding (DSO) by one day which increased working capital by $148 million.

$200,000 in annual savings achieved by establishing 210 Requirements and Training for the largest

technology migration in the history of transportation and supply chain industry. Established a

SharePoint application to track and organize EDI 210 challenges that inevitably arose during the

integration process.

Daily work with external customers for new EDI implementations. Superior organizational skills

utilized to analyze specifications and develop testing schedules simultaneously with multiple trading

partners, while averaging 100 new requests per year.

Provide subject matter expertise to YRC operations and trading partners. This includes working with

external customers, Corporate Account Executives (sales) and terminals on billing issues to find root

cause of issues and delivering solutions averaging 350 problem tickets per year.

Project Manager - Invoicing 2001-2007

Designed customized invoicing solutions through various applications that included Web, Statements,

EDI, Government, Special Project and Paper Invoices managing over $1 billion in accounts receivable.

Key Contributions:

Critical analysis to determine variables causing invoicing rejects. Led cross-team groups in rating,

pricing, contract and invoicing issues. Provided action items and strategies to resolve issues,

resulting in 20% reduction in error messages.

Worked as a liaison between IT and Business Users in the invoicing group. Led Website Reporting

Retooling which drove the reduction of paper invoicing by 7%.

Crafted a SharePoint Site that guided internal personnel through invoicing options. Presented

seminars to sales and other internal business groups explaining the invoicing process. Wrote Training

Manual and led training for new enhancements.

Provided one-on-one direction with customers on options and suggestions on how to use the

technology including Wal-Mart, Home Depot, Caterpillar, Proctor & Gamble, Ford and BAE

Systems.

International Assistant, 1999-2001

Coordinated with five Canadian Business Offices providing administrative support.

Key Contributions:

Responsible for creating weekly reports that tracked inbound/outbound traffic for 960,000 annual

shipments through Canada and monitored Customs Clearance status and times.

Coordinated training meetings in multiple locations in the U.S. and Canada. Developed presentations

that included Customs Requirements for Canada, Mexico and International Ocean.

Granted systems access and training materials for new hires in 10 offices. Provided support for issues

with M204 and Imaging for Customs Documentation needed for Border Clearance.

Pricing Analyst, 1997-1999

Designed and developed reporting to enable the company to effectively budget, monitor and manage

yield.

Key Contributions:

Worked with all levels of management and sales to understand pricing contracts and rules tariffs.

Provided input and counsel for emerging issues for over 1000 requests per year.

Produced standard reports from Data Warehouse. Developed and maintained various yield measures

through pricing files, revenue and yield trends.

Developed Training Manual and taught new pricing personnel. Presented training seminars to sales

informing them of pricing requirements.

Education

Bachelor of Science Major: Business

University of Akron – Akron, OH

Administration/Finance

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