customer service, clerk, data entry
Resume:
Linda M Hollensead
PO Box ***
Jeffersonville, IN 47131
**********@*****.***
Summary: 10+ year Customer Service Professional with an enthusiastic and
ambitious work ethic. Excellent organizational skills with an emphasis
on efficiency. Exceptional written and verbal communication with all
levels of an organization. Over 25 years computer experience with
individual company software.
Experience: QFix/Bosselman Boss Shop Memphis, IN
Service Order Writer 8/2007 to 2/2014
Checked to ensure that appropriate changes were made to resolve
customers' problems.
Executed daily operations of work order organization
Was instrumental in processing the national tire accounts
Trained incoming service writers on department process and
procedures.
Solicited sale of new and additional services and products.
Referred unresolved customer grievances to designated
departments for further investigation.
Determined charges for services requested, collected deposits and
payments, and arranged for billing.
Meijer New Albany, IN
Grocery Order Writer 3/2005 to 8/2007
Successfully placed orders for merchandise to accommodate
upcoming sales demand
Maintained inventory to prevent waste
Stocked shelves with merchandise for purchasing
Created labels for shelving
Provided friendly service for customers and co-workers alike
Education: North Harrison High School Ramsey, IN
General
Prosser Vocational School New Albany, IN
Certificate
Hartford Community College Bel Air, MD
Certificate
References: Available upon request
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