Human Resources Manager

MICHELLE E. HARRIS

*** ***** ******* **** *********, TN 38052 731-***-**** **********@*****.***

QUALIFICATIONS SUMMARY

Self-directed, enthusiastic Office Administrator with a diverse background in the fields of accounting, human

resources, law, career resources and non-profit management. Active team member who effectively collaborates

with all levels of staff members and establishes quality relationships with clients. Highly motivated with strong

organizational, problem solving, and communication skills. Detail oriented with excellent research,

investigative and reporting skills. Exercise independent judgment and decision-making abilities. Maintain a

high level of confidentiality while upholding the ethical standards of the profession. Proven ability to

consistently meet and exceed expectations within a fast-paced, deadline oriented environment. Significant

experience and accomplishments in the areas of:

Office/Facility Management General Accounting Human Resource Generalist

Payroll and Benefits Ethics and Employee Job Training Paralegal

Microsoft Office QuickBooks Pro/Online Database Administration

EXPERIENCE HIGHLIGHTS

Administrative Support and Non-Profit Professional Development

Provided 20 years of administrative support for executive management, non-profit staff, and attorneys.

Managed database for non-profit membership organization and law firms.

Developed and maintained budget for multiple programs.

Managed the MAAR Education Foundation that promotes research, encourages study, and provides

resources to affect the business practices of the real estate industry including the conference room and

education center for meetings and classes.

Wrote, edited, coordinated, and managed approximately 200 courses for continuing education credit with the

Tennessee Real Estate Commission.

Administered Grievance and Professional Standards complaints.

Planned and conducted training sessions for Grievance and Professional Standards Committee members.

Oversaw Equal Opportunity Committee and developed and implemented new cultural diversity protocols.

Provided career consulting and resume development for private clients.

Human Resources and Accounting

Managed payroll, benefits, 401(k), worker’s compensation and risk management for approximately 300

employees in a retail environment.

Screened applicants, scheduled and conducted interviews and handled new hire orientations.

Performed all accounting functions including payroll, taxes, accounts receivables/payables, online banking,

financial statements and reconciliations.

Coordinated annual audits and functioned as liaison with accounting firm.

Legal

Over thirteen years experience working for single attorney firm to multiple attorney firm.

Timely and complex preparation of cases from complaint and discovery to trial phase.

Coordinated multifaceted office functions encompassing court calendar management, retainment of court

reporters, and scheduling of conference rooms for deposition and mediation proceedings.

Acted as liaison between attorneys, clients, healthcare providers, insurance carriers, law firms and

government agencies.

Handled insurance subrogation from opening a new claim and reviewing medical records to negotiating lien

reductions and negotiate settlements.

RESUME OF MICHELLE E. HARRIS

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EMPLOYMENT HISTORY

DMKCAN!, Middleton, TN (1999 – Present)

Independent Contractor

Provide legal assistance, human resource, administrative and bookkeeping services for small businesses and

individuals.

HAL KAUFMAN COMPANY, Cordova, TN (2013 – Present)

Bookkeeper (Contract)

Provide accounting services to a small manufacturing rep business.

RIVER CITY PAINTING & DRYWALL, LLC, Collierville, TN (2013 – 2014)

Office Manager (Contract/Part-time Position)

Provide accounting, human resource and legal support to a small contractor business.

DANIEL LAW FIRM, Memphis, TN (2010 to 2013)

Paralegal

Reported directly to six attorneys in a personal injury law firm with broad range of responsibilities that

encompass the timely and complex preparation of cases.

HARRIET S. THOMPSON, ATTORNEY AT LAW, Bolivar, TN (2001 – 2010)

Office Manager, Accounting, Paralegal

Managed all facets of legal practice for attorney and municipal court judge from initial intake of client to

final entry of order.

MEMPHIS AREA ASSOCIATION OF REALTORS, Memphis, TN (1996 – 1998)

Professional Development Coordinator (1997 – 1998)

Professional Standards Coordinator (1996 – 1997)

Directed education, professional standards and equal opportunity for a 2,800 member trade non-profit

association.

DILLARD’S, INC., Memphis, TN (1994 – 1996)

Human Resources Generalist/Operation Assistant

Responsible for human resources and administrative functions for approximately 300 employees and direct

support for the executive staff.

EDUCATION

BA – Sociology, University of Memphis, Memphis, TN

PROFESSIONAL DEVELOPMENT AND CERTIFICATIONS

Child Support Calculations – West Tennessee Legal Services

Grievance and Professional Standards Training, National Association of Realtors ®

Legal Compliance Training, Dillard’s, Inc.

Certified Notary Public

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