David M. Feller
***** ********** ******, *******, ** 77377
281-***-**** * 713-***-**** (Mobile)
************@*****.***
Business Technology Executive
IT Strategy and Execution * Business Process Transformation * Investment
Governance * Technology and Application Architecture *
Project Management
Business technology executive with strong record of success in
establishing, transforming and integrating solutions to achieve business
success. Collaborative IT executive with demonstrated ability in
establishing and developing cross functional strategic alliances and trust
relationships with business partners and key stakeholders. I have led the
design and implementation of several datacenters, cloud and collocation
strategies, business application solutions and I am skilled at serving as
an in-house leader and advisor to the Board. I have an extraordinary track
record in recruiting, developing, motivating, and retaining skilled
information technology staff that are dedicated to their customers,
business stakeholders and the bottom line of the organization. My industry
experience is very diverse including 25 plus years in oil and gas, product
distribution and transportation (business avionic services), with
significant international experience.
Chief Relationship Officer - Stellar Forest Consulting - 1/2014 - present
Recruited to join new technology organization to deliver application and
infrastructure technology solutions to select scientific-based
organizations including advanced compute nodes, multi-dimensional modeling
and integration of R&D environments. Provide the development of business
relationships with clients, contract solution providers and key research
stakeholders to deliver results that could be duplicated in ongoing
business ventures.
. Develop and implement organizational strategy to forge and build key
business relationships, and design and execute specific initiatives
that drive the relationships.
. Develop, implement and manage the organization's Relationship Asset
Management strategy, co-owning key business relationships and
collaborating with those business partners to ensure timely and
successful implementations.
. Provide ongoing personnel and project management for key client
engagements, and the integration of personnel assets into scientific
and technology delivery strategies.
. As a key member of the management structure, define and manage the
relationship strategy for key customers and prospects, and manage the
organization's operational and capital budgets.
. Identify and implement strategic partnerships with complementary
organizations and subcontractors
Sr. Director, Infrastructure and Chief Technologist - Universal Weather and
Aviation, 8/2006 - 12/2013.
Advanced through various leadership positions within Universal Weather and
Aviation (UWA). UWA is the leading international flight planning and
flight support provider ($1.0B company) with 1500+ global employees and 40+
international support locations. Trip support services include: flight
planning and permitting, route specific weather briefings and graphics,
fixed-base ground handling, fuel, security, inflight datalink services,
online product services, and catering. Services are required to be
delivered 24X7X365 with near 100% availability.
. Set strategic technology and architectural direction
including software strategies, hardware strategies, and
operational application system strategies
. Led the design and implementation of 2 new private cloud
facilities and the transition of all processing to those
facilities. Managed and delivered the solutions under the
approved budget of $14MM.
. Led and directed personnel (30 internal infrastructure
resources; 12 application resources) required to implement
70+ new environments to support ongoing organization
project deliveries ($40MM) while controlling the cost of
personnel, equipment and licenses required to deliver
strategic services.
. Implemented technology strategies that improved client
delivery and availability metrics from 98.0% to 99.95%
(reducing client outage from 160 hours to less than 10
hours per year).
. Collaborated with senior leadership to define business
technology requirements, developed appropriate IT ($19MM in
operating and $5MM in capital) to meeting defined business
schedules under approved budgets.
. Designed and led technology strategies for new ERP
solutions including personnel, budget and technology
project management. Provided oversight and direction for
external delivery consulting firms.
. Reduced business disaster recovery timeframes from 5 days
to less than 4 hours by implementing new business
continuity processes (Disaster Recovery), including
technology and personnel recovery.
. Led the application teams in the planning, redesign,
development and implementation of the core online client
delivery systems allowing support staff to focus on
increased critical client requirements while maintaining
existing staff levels.
. Implemented improved ITIL based incident, problem and
change management processes, and led the design and
implementation of DTSPF (Development, Test, Staging,
Production and Failover) environments.
. Directed the implementation of processes for the
organization's Help Desk support for domestic and worldwide
locations. Oversaw a 67% growth in service requests (1500
to 2500 per month) while restricting personnel growth to
12%.
. Led the restructuring of voice contracts resulting in $
200K annualized savings and let the implementation of
redundant WAN and voice networks achieving near 100%
reliability to production and failover facilities.
. Led the design and implementation of application data and
network security standards to support the continued success
of external audits (PWC) and client reviews (SOX, HIPAA).
Corporate Information and Technology Manager (Texas) - Republic National
Distribution Company - 7/2003 - 7/2006
Republic Beverage Company (now Republic Nation Distribution Company) is the
second largest alcohol distributor in the U.S. with revenues in excess of $
4.5B. RBNC has operations in over 20 states employing more than 7000
employees). The organization employs an extensive sales force and
sophisticated ordering and deliver service that requires 24 hours per day
system operations. Technology systems provide client and provider online
reporting, laser-based sorting and loading systems as well as extensive
sales/order solutions.
. Developing client-facing and operational IT processes
(internal and outsourced) for the Texas organization.
. Led the integration and support of systems required to
achieve business objectives of the joint venture partners.
. Designed the strategy and led the transformation and
integration of technologies to support subsidiary
acquisitions into existing business solutions.
. Provided project management, design and build-out of a new
computer facility providing centralized, redundant
processing support for all subsidiaries of Republic
Beverage Company delivering services 24 hours per day/6
days per week.
. Reduced telecommunication costs 30% YOY by developing and
managing strategic partnerships with voice providers and by
implementing VOIP technology.
Director, Enterprise Technology - CMS Oil and Gas Company - 7/1996 -
10/2003)
CMS Oil and Gas Company, a subsidiary of CMS Energy, was the upstream
business for CMS Energy. CMS Oil and Gas was the operator in domestic and
international locations including northern and western Africa, Texas
onshore, Michigan, Wyoming and Colorado, and was a joint venture partner in
other locations. CMS Oil and Gas was a 1.5 B company, with 400 employees,
and 100 contractors worldwide. Information Technology was responsible for
supporting drilling operations, production operations including data and
voice communications, purchasing, logistics, worldwide financial
applications and engineering application support.
. Member of management team that set strategic business technology
direction. Responsible for the management, hiring, project management,
planning and budgeting of the IT department to meet those strategic
requirements.
. Led the integration of technology solutions with joint venture partners,
including international locations.
. Member of corporate technology committee to establish and implement
technology that integrated into parent company systems.
. Completed the design and completion of 2 data center processing
facilities to support worldwide oil and gas activities and 24X7 energy-
marketing business requirements.
. Led the development and implementation of systems and processes to
provide support for local and remote computer operations, server and
desktop support, data management, and international voice/data
communications.
. Reduced by 50% the cost of seismic application systems by leading the
transition from Landmark Graphics systems with a lower cost-based
technology.
. Led the implementation of integrated financial application systems (multi-
currency) for international locations. The systems were implemented
systems without increasing communication costs.
. Reduced communication costs $100,000 YOY by implementing WAN connectivity
world-wide. The solution allowed for 24 hour/day real-time data and voice
communication which also helped to reduce operational expenses.
. Led the design and implementation of SCADA and remote telemetry systems
to support up to 3000 wells in Wyoming operations resulting in payout in
18 months and a 25% ROI.
. Led the upgrade of critical PLC systems on FPSO. Required the change of
1960's/1970's systems to support Y2K requirements. Accomplished with
zero outage or downtime for worldwide systems.
. Successfully managed the growth of IT from 3 to 30+ staff members.
Responsible for setting goal for the department and for the successful
mentoring of staff members.
. Responsible for management of contract and vendor support activities,
including outsourcing arrangements of $500,000 annually.
. Responsible for data backup and recovery and implemented the disaster
recovery process for the organization resulting in successful recovery of
data and voice capabilities.
Maxus Energy Corporation (Diamond Shamrock Corporation) - Dallas, TX,
1985 - 1996 - Multiple management and leadership roles
Maxus Energy was the upstream and midstream operating units formed as a
spinoff of Diamond Shamrock Corporation. The organization had revenues in
excess of $ 1B, over 1500 employees worldwide, and was the operator for
domestic and international locations.
Sr. Manager - Technology and Systems - Ecuador
. Member of senior management team for upstream operations in Ecuador
setting strategy for technology solutions, personnel support and joint
venture collaboration.
. Responsible for, the design, hiring, management, and development of the
local Information Technology staff.
. Led the implementation of international finance and equipment systems and
for automation of data sharing with home office systems.
. Managed and led implementation of communication systems for processing
facilities in remote jungle locations, including physical towers and
satellite delivery
. Implemented management controls to pass PWC system development and
controls audit for this location.
Project Manager - Systems Development
. Managed the design and development of a Preventive Maintenance System for
use in domestic and international locations.
. Provided leadership and collaboration with internal SMEs and external
development resources.
. This key business system was delivered on time, under budget, and
integrated into the organization's financial system.
Sr. Manager - Internal Systems Audit and Control
. Responsible for planning, budgeting, administration, and execution of
Information Systems Control application system audits, development
process audits and engineering operational audits for the corporation
including domestic and foreign locations
. Conducted semi-annual reports to Board of Directors and established and
managed strategic partnership with external audit partner
. Provided refinement of internal controls surrounding the system
development processes and to include the integration of security controls
in the process.
Sun Company, Incorporated - Dallas, TX (ORYX Energy) 1978 - 1985
Technical Support / Systems Programming
Provided technical support/systems programming functions (MVS operating
system) for the corporation's business computer center with multiple IBM
mainframe computers. Developed and implemented backup and recovery
processes to support the start up of SunGard Disaster Recovery Systems.
Information Systems Control Specialist - Technical Support Team
Responsible for leading and performing information systems audits of data
processing facilities, and for documenting and conducting end-to-end
application systems, system development and operational audits of the
corporation and its subsidiaries.
FORMAL EDUCATION
University of Louisiana - Lafayette, Bachelor of Science '77, Statistics
and Mathematics
Other course work completed includes:
Graduate work in Information Systems Management (University of Dallas),
Organizational and Leadership Strategies, Business Management, Quality
Control and Project Management.