Customer Service Representative
Resume:
MONICA OLIVARRI
Fort Worth, TX 76135
**************@*****.***
OBJECTIVE
To obtain a challenging position that will foster professional growth and
development, and provide an opportunity to demonstrate the complete
application of experience, and work ethic.
EDUCATION
Meridian High School 2004 2007
Meridian, TX
WORK EXPERIENCE
DSS Research
Customer Service Representative 4/14 thru
4/14
•Call center/ medical surveys
State Farm
Receptionist 6/13
thru 1/14
•Unlock and lock front door. Check back door
•Print morning Warm Up daily
•Open and distribute mail/ order postage
•Greet all walk in customers and offer drink/ cookie
•Assist customers by taking payments, printing ID cards, etc.
•Answer phones; take and deliver messages
•Cards (Wedding, Baby, Congrats, Sympathy, etc.)
•Fax and copy items as needed
•Input Master Records (clients personal information)
•Scanning apps, report cards, home alert cert, etc. for Reps
•Attend meetings Set up and clean up afterwards
•Batch file
•Fill "Goodie Basket" and candy bowls daily
•Keep up with all supplies
•Make sure everything is stocked (bathroom, drinks, etc.)
•Check Reps boxes several times thru the day for faxes, mail, scanning,
batch filing
•Coffee area make sure Keurig has water, restock coffee and cookies
throughout the day
•Keep workroom clean make sure big printer has paper
•Keep kitchen clean wash and put up dishes every afternoon
•Wipe down counters and coffee are when noticeably dirty
Edible Arrangements
Fruit Expert 3/13
thru 6/13
•Answer the phones
•Take orders/ input them into the computer
•Prep fruit and area
•Make the arrangements
•Work the cash register
•Greet and assist customers
•Clean, sweep, mop, and wash dishes
•Open and close the store
Trinity River Bookstore
Team Member 8/12
thru 9/12
•Stock bookshelves, food, and drinks
•Greet and assist customers
•Answer the phones
•Work the cash register
Double B Foods
Roller 8/10
thru 11/10
•Roll burritos and mini pigs in a blanket
TMC
Sales/ Front Desk 6/10
thru 6/10
•Sell perfume
•Work the front
•Answer the phone
•Greet customers and vendors
•Set up interviews
•File paperwork
Meridian Manor
Dietary 3/07
thru 4/07
•Help prepare meals
•Wash dishes
•Take the food to the Senior dining room
SUMMARY OF QUALIFICATIONS
•Keyboarding, 10 key
•Telephone etiquette
•Microsoft Word, Microsoft Excel, Internet
•Type 50 wpm
•Data Entry
•Appointment setting
•Personable
•Fast learner
•Filing paperwork
Contact this candidate