Insurance Accounts Receivable

Courtney Anderson

Professional Summary:

Motivated professional skilled at building strong working relationships

with fellow staff, supervisors and community members. Dedicated worker

skilled in account auditing, budgeting and process improvement.

Education:

Cleveland State University: Master of Business Administration (In progress)

Cleveland, Ohio

Kent State University: Bachelor of Arts: Business Management and Marketing

Kent, Ohio

Skills

Organized and detailed orientated Technical competencies: EPIC,

Aspect, Excel, Word Panel, Adobe

Team player with positive attitude

Oracle, QuickBooks, Kronos, Soarian,

Deadline-driven; problem solving

Optum Cloud, Xpeditor, Midas, Pricer

Professional

Experience:

Financial Specialist

Cleveland Clinic Foundation Willoughby Hills Oh (01/2013-Present)

Explains financial responsibilities for services received, payment

options and collection procedures to patients and/or parties responsible

for payment.

. Identifies and resolves issues related to registration,

financial clearance, insurance company authorization

requirements, provider based billing, secondary billing,

accounts receivable

. Knowledge of Medicare, Medicaid and commercial insurance

. Counsels patients regarding insurance benefits and recommends

alternative sources when appropriate.

. Using research to collect data, analyzing accounts and

provide conclusions.

. Presenting audit conclusions to different members of staff.

Health Care Coordinator

Cleveland Clinic Foundation Mayfield Hts Oh (11/2011-01/2013)

Facilitate communication with patients, families and health care team

members regarding patient care. Assist with processing hospital admissions,

transfers and discharges.

. Accurately entered ICD9 codes, CTP codes and patient

information into billing software.

. Acquired insurance authorizations for procedures and tests

ordered by the attending physician.

. Secondary billing and accounts receivable

. Billing and invoicing of clients.

Retail Banker

Woodforest National Bank Aurora, Oh (08/2007-11/2011)

Developing and maintaining professional relationships with

retail partners. Demonstrate excellent organizational skills with the

ability to prioritize workload and multi-task in a fast pace environment

while maintaining attention to detail

. Communicated regularly with management regarding portfolio

performance and new loan transaction quality.

. Summarizes receivables by maintaining invoice accounts;

coordinating monthly transfers to accounts receivable

account; verify totals; prepare reports

. Prepared correspondence, accounting and financial documents

for analysis.

. Monitored risk accounts on a weekly, monthly, quarterly and

annual basis using excel spreadsheets.

. Accounting acquisition and reconciliations

Involvement and

leadership

Professional Development

Urban Leaugue

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