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Customer Service Front Desk

Location:
Houston, TX
Posted:
June 23, 2014

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Resume:

Steven Garcia

**** ******* **.

Houston, Texas **086

Home: 832-***-****)

Mobile: 832-***-****)

Email: aceots@r.postjobfree.com

Objective: Goal and team oriented applicant who seeks a professional position within a company

that will allow growth. Challenging position within a oriented company that utilize my experience

and professionalism to promote good customer relations and increase operational excellence.

* Managerial experience * HR/Recruiting Experience

* Customer Service * Knowledgeable with

Financial matters

* Creating/producing & delivering curriculum * Teambuilding/coaching

* Bilingual (Spanish) read & talk * Word excel

* Knowledgeable with Financial matters * Microsoft Word

* Data entry

* Wpm 35-40 WPM

Work Experience

Sunrise Inc

06/2/2013 - Present

Assistant Manager

Scheduling

Inventory Management

Financial Administration

Staff Training

Customer Satisfaction

Detail - Oriented

Strong Leader

Days & Suites

04/11-02/12

Front Desk/Bookkeeper (full-time)

* Oversaw and audited cash office on a weekly basis * Customer relations

* Compiled weekly work schedule for Motel * Performance appraisals

* Cash deposits from 30-60k * Daily paperwork

* Learned all areas of Motel functions standards * Adhered to and demonstrated strict

HR

* Checked in/out customers * Settled drawer on a daily basis

* Maintained a balanced on the front desk drawer * Assisted customers with selections

* Provided change to other front desk employees * Maintained friendly customer

service

* Ensured that all transactions were conducted properly * Record holder for check in/out.

* Provided authoritative figure at customers request

08/10-02/11

Pls Check Into Cash

part time teller

dealing with cash

check cashing

faxing files

12/09-07/10 Dollar General

Making sure the stock for the company was stocked up ( office supplies and day

supply for clients )

Supervising all employers

Budget Spreadsheets

Maintain emergency, operation and environmental records

Maintain cost code ledger budget spreadsheets, interpret and perform budgetary

functions with the front cashier desk

09/09-12/09 La Quinta Inn

Houston, TX

Front Desk/Bookkeeper (part-time)

* Oversaw and audited cash office on a weekly basis * Customer relations

* Compiled weekly work schedule for Motel * Performance appraisals

* Cash deposits from 30-60k * Daily paperwork

* Learned all areas of Motel functions standards * Adhered to and demonstrated strict

HR

* Checked in/out customers * Settled drawer on a daily basis

* Maintained a balanced on the front desk drawer * Assisted customers with selections

* Provided change to other front desk employees * Maintained friendly customer

service

* Ensured that all transactions were conducted properly * Record holder for check in/out.

* Provided authoritative figure at customers request

011/08-01/09 Children’s Place Houston, TX

* Maintain emergency, operation and environmental records

* Maintain Cost Code ledger, budget spreadsheets, interpret and perform budgetary functions with the

front cashier desk

* Making sure the stock for the company was stocked up (office supplies and day to day supply

for our clients)

Spring 2010 Dwight D . Eienshower Senior High

Houston, TX

Diploma



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