Customer Service Representative

Elouise Jamison-Gonzalez *** North taylor avenue

203-***-**** (H) 203-***-**** (C)

norwalk, ct 06854

aceop6@r.postjobfree.com

Professional Summary

Dedicated support professional with 10+ years providing outstanding

administrative support with an uncompromising work ethic. Commended for

having the ability to work well under pressure while delivering high

quality results and maintaining organization and professionalism in a fast

paced environment.

Professional Experience

Cardinal Health Nuclear Pharmacy Services, Stamford, CT

1998 - 2013

Office Administrative Support

. Maintained drug inventory and office supplies for pharmacy

. Handled basic accounting duties related to bill payment and accounts

receivables

. Handled miscellaneous routine clerical functions including receptionist

duties, shipping and receiving, filing, faxing and mail handling

. Maintained office cleanliness and organization

. Verified time and attendance ensuring accuracy before submitting to

payroll department via Kronos timekeeping system

. Compiled and processed an average of 40 invoices per week

. Researched and resolved all billing and invoice issues

Oxford Health Plans

08/1997 - 07/1998

Claims Processor

. Processed medical and dental claims.

. Coordinated and provided explanation of benefits to customers.

First Fidelity/First Union Bank, Norwalk, CT 04/1985

- 07/1997

(Formerly Union Trust Bank)

Customer Service Representative

. Responsibilities included security operations and verifying loan

applications for accuracy.

. Provided customer service and opened new accounts.

. Performed vault, teller and cashier duties, and trained new tellers.

. Completed general ledger entries and handled back office branch

balancing.

. Ordered bank supplies.

Education

Certificate for Dental Assisting, Atlanta Area Technical College, Atlanta,

GA

General Studies Graduate, Roberts High School, Holly Hill, SC

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