Sales Customer Service

KEVIN D. LATCHFORD

**** ****** ***** **** *******, Pennsylvania 16601 814-***-****

Email: ***.***@*****.***

CAREER OBJECTIVE

A Position in Sales or Manufacturing Management

SUMMARY OF QUALIFICATIONS

Offering a strong professional background in sales, management, and manufacturing management . . . Proven

ability to build and maintain a strong team mentality . . . Communicate effectively with staff members and

customers to continually foster a productive working environment . . . Able to work in both team and individual

settings effectively completing multiple tasks simultaneously without sacrificing accuracy, time management or

budgeting . . . Familiar with company based computer programs in addition to Microsoft Excel, Word &

Outlook . . . Willing to learn company specific policies and procedures

AREAS OF EXPERTISE

Sales Management Customer Service Construction Knowledge

Manufacturing Management Cost Estimation Sales and Marketing

Team Building Project Management Account Generation

PROFESSIONAL WORK HISTORY

2011 – Present

YOUR BUILDING SUPPLY CENTER, Contractor Sales

Provide new construction and remodeling estimation and sales in addition to contractor

trades including traveling to field job sites to complete estimations

Maintain an up-to-date knowledge of materials and services available in the retail

distribution of building materials within the construction industry

Continually increase customer accounts through cold calling and contacting potential clients

while maintaining current customers

2008 – 2011

INFINITY BUILDING SOLUTIONS, Owner & Operator

Provided customers with vinyl window, door and kitchen products including specialty hardwares

Oversaw all areas of operation including sales, customer service, product delivery, and

Accounts Payable and Accounts Receivable

Handled all account management as well as maintaining contact with current clients and

prospective clients

Traveled to field locations to meet with clients and prospective clients to address and assess

specific needs as well as estimations and product availability

SEVEN-D INDUSTRIES, Vice President of Operations and Sales 1992 - 2008

Oversaw daily operations while managing 200+ employees fostering a team management

environment, increasing business development and maintaining quality control

Monitored project objectives, company policies, procedures and performance standards

Implemented strategic sales and marketing plans for existing and new product lines and services

Continually coached and maintained a continuous growth pattern resulting in achieving set goals

Actively led the company to their highest year in sales ensuring that profit objectives were met

Promoted from Assistant General Manager to General Manager to V.P. of Operations and Sales

EDUCATION & TRAINING

Darling School of Speed Estimating and Construction Management

Dale Carnegie 13 Week Public Speaking – Highest Achievement Award

VOLUNTEER EXPERIENCE

Served on local school board for 4 years

Served on local church board as Chairman of the Building Committee

Served on local Recreation Board as VP and Chairman

References Available Upon Request

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