JOHN KAUFMAN
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**** ******** **, *******, ** 44057 Cell 440-***-****,
aceo3n@r.postjobfree.com
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EXPERIENCED SALES LEADER/ ACCOUNT EXECUTIVE - CONSULTING, RECRUITING, AND
STAFFING MANAGER
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I have run successful IT services companies since the 1990's. My web
hosting / managed services / IT consulting company recorded 100% compounded
annual sales growth for 10 years prior to being sold to a private
investment group. I have performed business planning, marketing,
recruitment, training, sales and customer service for each of my companies.
As an executive, I have been able to spot market trends, launch services or
products, and build our sales and customer support organizations around
customer needs, all on very tight budgets and time periods. My web hosting
company went from zero customers to having a worldwide reseller channel and
global client base within 2 years with less than $5,000 spent on marketing.
I then recruited and trained a multi-lingual 24x7 customer support,
security, and sales team with 15 people pay rolled by a partner company in
Canada in order to optimize our profitability and minimize employee risk.
I am also a nationally recognized recruiting expert quoted by Smart Money,
Harvard Kennedy School, Cincinnati Enquirer and more. I am also the author
of "The Recruiter's Secret" available on Amazon.com
RELEVANT EXPERIENCE AND SKILLS
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Sales, Sales Training, & Sales Management
Business Development: Cold calling potential clients in a hunter mode to
develop new business. I have effectively been my company's rain maker
every year since inception driving the majority of new sales, and closing
more business than any other salesperson.
Sales Closing: I have historically been able to close in excess of 90% of
all inbound customer inquiries for hosting, managed services, IT
consulting, and recruiting / staffing services.
Sales Management: I have trained my sales staffs in all aspects of lead
generation, business development, sales closing, and follow up in order to
give my customers the most consistent experience possible, and maximize
company profits. I have also developed accountability standards for sales
staff including quotas for calling volume, call quality, contracts secured,
and other metrics in order to help my sales staff keep performance levels
high. Implemented systems to track metrics such as call volume and closing
rate to quickly identify sales performance issues among on-site and remote
employees.
Business Management
Business Planning, Financial Management, Recruiting, training, on boarding,
setting accountability goals for employees. Implementation of financial
systems in client sites, and financial decision making
Recruiting
Active and passive candidate sourcing. Candidate screening. Interviewing.
Designing compensation plans to attract star performers. Evaluation and
implementation of applicant tracking system software ( ATS ) As full desk
operator have exceeded $300K in annual placements. I have also
successfully trained new hires in all aspects of running a full recruiting
desk, from lead generations, through placement.
CAREER HISTORY
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Nexmation.US, OH June 2014 to Present
Director of Recruiting
After non-compete agreements expired from the sale of the original assets
(customer base and candidate database) of Nexmation, I have re-launched the
company with a narrower focus to be a leader in enterprise software and
enterprise software consulting sales superstars.
Candidate Sourcing and Marketing
. Utilizing past relationships, candidate referrals, social media
profiles and other industry standard methods, identify high performing
sales candidates
. Consult with candidates regarding their resume's career goals, work
history and past performance
. For the highest performing candidates, build marketing profiles
around candidate strengths.
. Present candidates to potential hiring managers at companies
providing a good cultural fit for the candidates. .
Recruiting for Clients
. Conduct intake meetings with new clients to understand hiring needs
and gain thorough understanding of job requirements.
. Conduct nationwide or geographically limited searches for best fit
candidates.
. Source, Interview, Screen and present qualified, available and
interested candidates to clients..
WPFCL - World Professional Fitness Competition League March 2014 to
Present
Executive Director
The WPFCL is a startup fitness league intended to capitalize on the success
of organizations like Crossfit by promoting functional fitness competitions
in the US and abroad. The primary driver for the WPFCL is that it does not
take a one size fit's all approach, but instead is tailored to allow
competitors of all ages, genders, and weight classes to compete on an even
playing field.
Startup
. Guide the overall vision of the organization
. Develop and implement marketing strategy including website, social
media, and referral commission programs.
. Arrange meetings and meet with city leaders in target cities economic
development and sports development departments to find venue for a
national finals.
. Develop sponsorship plans and approach potential industry partners
for potential sponsorship opportunities.
. Market the WPFCL to fitness event promoters for potential tie-ins.
University Hospitals via Staffing Solutions Enterprises. . Shaker Heights,
OH 2013 to 2014
Workforce Manager
In order to control outside staffing costs at University Hospitals and
shorten the time to hire on IT positions, Staffing Solutions Enterprises
through its StaffMatrix VMS division was granted a contract to manage all
external IT hiring through direct recruitment, as well as manage all
outside recruiting, staffing and consulting companies providing any labor
services at any UH facility. UH has an internal IT department of 450
people supporting an operation of over 20,000 employees with an IT
leadership team of approximately 50 people. Staffing Solutions did not
have experience recruiting or staffing IT positions so I was recruited to
implement the changes at UH.
Internal Consulting
. Consulted with Sr. IT leadership to build internal processes which
would reduce the time from posting an IT opening to hire from the current
1 - 2 year window which was common for most positions.
. Built and implemented structures and policies which held internal IT
managers accountable to IT leadership for failing to review, provide
feedback on, or interview qualified candidates.
. Met with all IT VP's Sr. IT managers, individually, and presented at
leadership meetings of top 50 VP's and department heads to introduce
policies, gather feedback, and produce positive changes within the
hospital's IT department in terms of defining openings, compensation,
recruiting action plans, selection of vendors, and interview and
screening process for candidates.
. Started a new practice of having individual candidate sourcing
meetings with hiring managers to allow them to search for candidates with
me in their offices in order to identify ideal candidates together which
I would follow up with to direct recruit. This was an effective and very
popular program because it gives hiring managers perspective on the
reality of the talent pool on their difficult to fill positions.
Vendor Management
. Recruited, contracted, and on boarded team of 60 local staffing
companies as partner vendors who were authorized to submit candidates to
UH through the StaffMatrix VMS.
. Recruited specialist recruiters nationwide to work as my direct
subcontract split partners in order to support the highly specialized
hiring needs at UH
. Managed all candidate submittals from the team of 60 partner vendors
- screened all submitted candidates prior to submittal to internal hiring
managers, scheduled interviews for all candidates, and managed the
onboarding process for successful candidates.
Recruiting
. Direct recruit for all IT openings at UH utilizing CareerBuilder,
Dice, Linkedin Recruiter, and my personal IT candidate database.
. On an average of 20 positions open at any given time, I submitted
more candidates that made it to phone screen, and to in person interviews
than 60 partner vendors combined.
. Built a subcontract referral network to support my direct recruiting
efforts
. Built local IT / Medical IT talent pipeline of approximately 4,000
candidates in 3 months.
Nexmation, LLC. . Madison, OH 2005 to 2013
President
Along with a partner, a former VP at Cap Gemini and National Services
Director at SAP America, conceived, planned and started an IT consulting,
Staffing, and Recruiting company specializing in SAP, ERP, MRP and
Financial Systems achieving profitability in the first year. As the
primary sales driver generated enough job order activity to support
recruiting efforts for 15 full time and 4 part time recruiters.
. Personally closed over 90% of all contracts generated both by my
personal sales efforts and those of my team. Clients include small
business to global Fortune 100 clients including Intel, IBM, Deloitte,
Fujitsu, Infosys, Baltimore Aircoil, Swagelok, Lubrizol, Dana Holding
Corp, Bunge, many others.
. Recruit, train and manage a team of up to 20 recruiters and
salespeople, many working from home to maintain a consistent brand and
customer experience.
. Manage staffing, consulting, and recruiting projects ranging in size
from staffing a single contractor for a SMB to large scale job orders for
Fortune 100 Clients.
. Perform all SEO ( Search engine optimization ) and online marketing
which resulted in many highly competitive search engine rankings: IT
recruiter - Top 10 Google, SAP Recruiter - Top 10 Google, Hundreds of
long tail keywords that bring significant highly targeted traffic to the
corporate website.
Assets I can bring with me which can be used to grow sales quickly
. Over 300,000 resume's in my personal database of enterprise software
developers, project managers, executives, and sales superstars
. Over 30,000 IT & HR decision makers on my e-mail distribution list
that I use for marketing on a regular basis.
. Over 20,000 LinkedIn connections
TBhost.com Division of Timberbrook Publishing, Inc. . Madison, OH 1998 to
2005
President, Sr Manager, Principal Consultant
TBhost provides web hosting, private label reseller services, managed
services, and other web hosting and design related services to a worldwide
VAR channel, as well as directly to SMB and individual clients. The assets
of TBhost were folded into Nexmation, LLC in 2005 and were sold to a
private investment group in 2008.
. Went from zero clients to a worldwide VAR Channel and SMB and
Individual client base producing over $100K annual net profit in 2 years
with $5,000 total operating budget by leveraging lead referrals, SEO
campaigns, reseller growth, and paid advertisements.
. Maintained 100% compounded year over year sales growth from 1998-2008
. Lead team of 15-20 sales / customer support technicians which were
remotely located in Canada in order to optimize our operating budget.
Trio Precisioneering, Inc. . Eastlake, OH 1995 to 2008
Financial Systems and IT Consultant
Trio Precisioneering was a family owned custom manufacturing company with
35 employees. I served them as an independent IT and Financial consultant
for approximately 10 years until the owner's retirement. As an IT
consultant I Implemented a companywide ERP / MRP system E2System from
Shoptech Corp for tracking all inventory, labor, scheduling, and financial
transactions company wide. I designed their computer network, procured and
maintained all desktops, servers, switches, routers, data collection
equipment, etc... for company for 10 years. As a financial Consultant /
Controller I assisted them in closing their books, preparing financial
statements, planning financial transactions, and gave advice on financial
decisions.
. Assessed company needs, then researched, purchased, and Implemented
MRP system to manage all aspects of company's financial, production, and
scheduling requirements to support 30 shop workers, 50 work stations, and
6 office staff.
. Successfully negotiated a solution with the company's bank to re-
organize all debts in order to maximize company's liquidity, maximize
owner's tax savings, and save on interest.
. Developed and implemented cost reduction plans that reduced overhead
positions.
. Renegotiated insurance coverage with health care providers and
employees, to reduce health care cost by 50%.
Multiple Clients . Madison, OH 1995 to 2000
Financial Systems - IT - Consultant
Provide needs based assessments of IT and financial systems for various SMB
and mid sized business to ready their financial systems for Y2K.
Implemented shop control systems, MRP, ERP, and Financial Accounting
Systems in manufacturing, warehousing, retail, and customer services
business.
EDUCATION
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Lake Erie College . Painesville, OH 1995
B.S., Business Administration / Accounting