Customer Service Sales
Resume:
JANET MILLER
Akron, OH *****
acenkl@r.postjobfree.com
SUMMARY
Self-motivated and dedicated administrative professional with excellent problem solving
abilities. Experience includes manufacturing, distribution and transportation. Thrives in a fast-
paced, challenging work environment. Eager to learn new skills and contribute to the quality and
efficiency of the workplace.
Provide spirit, trust and enthusiasm so that business can run harmoniously.
Excellent technology background including MS Word and Excel.
EXPERIENCE
CCI North Coast 2007-2012
Formally Power City International
Administrative Duties
Customer service, taking in and balancing daily sales, all truck and bus sales administration
duties including but not limited to title work, booking truck and bus deals into the ADP system,
handle incoming phone calls and directing them to the appropriate person.
* Office Administration Assistant duties
Maintain a good working environment, post and follow through with all business related
materials. Maintain the petty cash, daily cash and title cash as needed.
* Sales Administration duties
Work with the salesman to book sales into the ADP computer program get all the title work
signed by the customer and then transfer titles and send out to the customer in a timely manner.
REITER DAIRY, Barberton, OH 2001- 2007
A subsidiary of Dean Foods, manufacturing dairy products such as milk, juices, and other Reiter
branded products.
Administrative Assistant
Report to Plant Manager and Maintenance Manager.
Plant responsibilities included entering production data, inventory, purchase orders and work
orders into DMS, Timberline database system.
* Perform monthly, weekly and daily reporting using MS Word and Excel for Plant Manager.
* Selected to train people in another plant in use of DMS, a database system.
* Use MP2 program, an inventory control program.
* Key inventory, maintenance hours, parts used and track to individual equipment or cost center.
* Track plant equipment hours each day and product produced.
* Handle incoming calls and direct to the appropriate person.
* Obtained notary public.
Garage responsibilities included using JD Edwards Program/Fleet management System to enter
data on maintenance, purchasing and shipping and receiving.
Dossier System/Fleet Management System
* Keyed inventory, mechanics labor, parts used and tracked to individual trucks.
* Tracked fuel and mileage for all trucks for a road tax purpose.
* Tracked preventive maintenance and DOT per state regulations.
* Tracked and responded to breakdown road calls for equipment.
EMERY WORLDWIDE, Akron, Ohio 1994 - 2001
Driver/Dock worker
Responsible for picking up, loading and delivering freight using trucks. Also
responsible for entering customer data into a computer.
* Class B driver’s license.
* Air brake endorsement.
* Hazardous material training.
* Tow motor experience.
* Maintained excellent customer relations.
* Labeled freight using computer.
* Filled out international paperwork.
Weaver Transportation, Tallmadge Ohio 1989-1995
Bus Driver
Responsible for the safe transportation of children and adults to and from school and or
workshops
EDUCATION
The University of Akron, Akron, OH
Several years of college course work including Business English, MS Office,
Typing, Chemistry, Computer Software Fundamentals, Programming Logic, Visual
Basic, Accounting, Human Relations, and Psychology
Kent State University, Kent, OH
Course work in Criminal Justice, English, and Sociology
COMMUNITY INVOLVEMENT
Children’s Hospital, Akron, OH
* Helped facilitate program for parents who lost a child to death, 2001
* Helped create support program designed to help parents who lost a child to sudden death, 2002
.
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