Margaret Belanger

**** *. **** ******

Appleton, WI 54914

920-***-**** acenj1@r.postjobfree.com

OBJECTIVE:

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability

to work well with others;

SKILLS/QUALIFICATIONS:

• Effective problem solving skills when working with colleagues, customers, and other business partners;

• Extensive knowledge in Microsoft Office Programs, Lotus Notes, PC Software, and Macintosh Programs;

• Personal business owner with 7+ years of business management;

• Organized, dependable, detail-oriented, and responsible;

• Experience with coordinating staff management and development;

EDUCATION:

Marian College Graduating in March 2014

Bachelor’s in Business Administration and Human Resource Management

Fred Prior Seminars 2010

Microsoft Excel 2007 Basic .6 CEUs

Microsoft Excel 2007 Beyond the Basics .6 CEUs

Criticism & Discipline Skills for Managers .6 CEUs

Making the Transition from Staff to Supervisor .6 CEUs

The Management Conference .6CEUs

Action Employment & Training 1998

Microsoft Excel, Access, and Word 95

Medical Terminology

Insurance Terminology

Professional Ethics

Business Letter Writing

Bookkeeping

WORK EXPERIENCE:

Electronic Filing Center 2013

Tax Preparer (Seasonal)

• Passed required government test for tax identification number;

• Prepared tax returns for customers;

• Provided a high level of customer satisfaction;

Maggy’s Virtual Assistance 2012-Present

Virtual Assistant

• Created Power Point presentations and ongoing reports for Johnson Controls;

• Reporting for Trane Building Services;

• Database creation, administrative maintenance for various business customers;

Vandenberg, LLC 2010-2012

Executive Assistant to CFO

• Provided an organization system in the business office for all staff members;

• Created and managed business accounts and expense reports;

• Arranged travel accommodations for CFO and other staff members;

• Displayed professionalism to business customers and staff on a daily basis;

Maggy’s Family Child Care Center 2005-2010

Day Care Owner/Operator

• County certified child care provider in Outagamie County;

• Marketed business and grew to larger capacity within 6 months of business opening;

• Provided a safe environment, customer satisfaction, and excellent communication;

• Managed staff members and staff development needs;

Humana Insurance 2003-2005

Insurance Processor

• Processed insured medical claims;

• Knowledge of ICD-9 and CPT;

• Managed pre-existing condition members and their providers;

• Specialist of coordination of benefit claims and self-funded medical claims;

Pierce Manufacturing 2000-2003

Quality Department Assistant

• Entered and managed warranty and quality data into Microsoft Access database, including adding fields

for reporting purposes;

• Exported data from Microsoft Access into Excel documents to create spreadsheets and graphs;

• Performed daily credit transactions to account participants;

• Organized and secured warranty and quality files/claims;

• Records coordinator for customer service

• Miscellaneous administrative duties: copying, reporting, meeting scheduling, and answering phones;

Kolb Communication 1998-2000

Office Assistant

• Converted forms/spreadsheets from different operating systems to a new development system;

• Repaired lost data due to file conversions;

• Processed customer orders and responsible for shipping materials to customers;

• Displayed excellent time management for video projects;

• Created proposals for prospective customers;

• Maintained office inventory of supplies and materials;

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