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Customer Service Manager

Location:
Alexandria, LA
Posted:
June 20, 2014

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Resume:

BETH LACOMBE

**** ******** ***.

Alexandria, LA *1301

Phone: 318-***-****

acendq@r.postjobfree.com

EMPLOYMENT:

****-**** ******* ******/********** Assistant - Soigne' Healthcare

Management, Inc., Alexandria, LA

In charge of billing DME supplies. Duties include filing Medicare audits,

maintaining medical records, patient statements and collections.

Accounting responsibilities include payroll for two companies, commissions

reports, end of month reports, credit card reconciliation, and inputting of

invoices.

2007-2011 Billing Clerk - Elder Wood Preserving Co., Inc. - Mansura, LA

In charge of all invoicing of lumber products and freight. Duties included

calculating quarterly rebates, typing all export paperwork associated with

invoices, posting in the General Ledger, collections, answering multi-line

telephone. Assisted with Accounts Receivables. Also in charge of

accounting/office work for owner's hunting club. Maintained checking

account, paid all invoices, typed and sent out letters to club members and

vendors, handled and deposited large amounts of cash and checks.

2006-2007 Accts Receivables Clerk - Paul Wall Farm Svc Center - Mansura, LA

Responsible for collecting and posting all accounts receivables. Duties

included collections, posting in the General Ledger, making the daily bank

deposit, maintaining the check register, end of month statements, answering

the multi-line phone system, and assisting the Accounts Payable clerk.

2004-2005 Office Manager/Bookkeeper - Audio Video Design - Melbourne, FL

In charge of the daily running of the company. Duties included accounts

payable, accounts receivable, collections, invoicing, answering multi-line

telephone, shipping and receiving, manufacturing of teleprompters, sales,

and preparation for out of state exhibits.

2001-2002 Customer Service Coordinator - The Imported Car Store -

Melbourne, FL

In charge of making appointments for the service department for customers

needing repairs on their vehicles. Responsibilities included: answering

telephones, assisting the Service Advisors, writing repair orders, checking

on the status of work being performed, also assisted the cashier and

receptionist in their departments.

2000-2001 Head Dispatcher - Kendall Towing and Recovery - Melbourne, FL

In charge of dispatching different sized trucks to perform services for a

towing company. Responsibilities included: answering and taking calls on a

multi-line telephone system, communicating on the Nextel radio, in charge

of seven dispatchers and the training of prospective dispatchers,

responsible for receiving and logging in large amounts of cash on a daily

basis, research of multiple motor club discrepancies, handle frantic

customers both on the telephone and in person, help with weekly

commissions, create spreadsheets and forms for daily use.

1992-1994 Office Manager/Bookkeeper - Kast-Kon-Krete Co. - Colo. Springs,

CO

Provided Administrative and bookkeeping assistance for owner and president

of a steel and concrete company. Responsibilities included: administrative

correspondence, posting accounts payable, posting and collecting accounts

receivable, mathematical and statistical computations using a 10-key,

answering and directing incoming telephone calls, assisting walk-in

customers, workman's compensation, liability insurance, sales and use tax,

sales journals, payroll, and end of quarter reports.

1990-1992 Personnel Specialist - United States Air Force - Minot, ND

Provided administrative assistance to unit commander and staff. Performed

the following duties: administrative correspondence, computer inquiry and

updating, answering and directing incoming telephone calls, scheduling

appointments, assisting walk-in customers, preparation of charts and graphs

used in briefings, establishing and maintaining squadron publication

library and file maintenance plan. Held Top Secret Security Clearance.

1988-1990 Office Manager - Swenson, Weilbacher, and Assoc. - Metairie, LA

Provided administrative duties for general partner of accounting firm.

Duties included: typing administrative correspondence, organizing and

compiling computer processed documents, posting and collecting accounts

receivable, mathematical and statistical calculations using a 10-key,

answering and directing telephone calls, assisting walk-in customers.

ADDITIONAL SKILLS:

Windows 95/98/2000/XP/Windows 7, Microsoft Word, Excel, Power Point,

WordPerfect, QuickBooks PRO, and 10-key by touch.



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