Service Representative Accounts Payable
Resume:
Katy, TX *****
Michael E. Thompson
Proficiencies
Over 10 years of leadership, strong oral and written communication skills and
innovation rooted in result driven productivity are some of the intangible assets
possessed. Skills acquired in previous experiences include but are not limited to
account reconciliation, accounts payable and accounts receivable. Advanced
knowledge of the following software has also been obtained through previous
experience: Microsoft Office Suite: MSWord, MSExcel and MSPowerpoint. . A high
commitment to excellence, a high work ethic and the ability to learn new tasks quickly
are assets that may present a benefit as well.
Experience
2003 - Present Sedgwick Claims Management Service.
Sr. Client Service Representative/ Team Lead
City of Houston worker’s compensation account owner.
Research and correct worker’s compensation transactions and make note
of process improvement opportunities to decrease common errors and/or
audit issues.
Accounts Payable and receivable reconciliation.
Monthly financial and annual expense disbursement reporting to upper
management.
Cash Flow Reporting
Proactive identification and resolution of potential customer issues.
Check escheatment
Posting of attorney subrogation fees and maintain subrogation report.
Office Automation
Office management to include managing interoffice moves and new
employee on-boarding.
Retrieval of back-up files for active and inactive claims for claim
modification as needed.
Liaison between vendors and upper management
Responsible for training new associates on system enhancements.
Manage three associates on Day to Day duties
Manage and assign all access cards to building and office
Education
Welding Technology – Associate Degree Wharton County Jr. College
Studies in computer technology Texas State University
Additional historical experience and references available upon request
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