Houston, Texas *****
acemwy@r.postjobfree.com
JACQUELINE DUNGAN
Multifaceted, efficient and reliable professional whose analytic work has touched upon a diverse
SUMMARY
array of topics such as political, economic and security issues. Additionally, the candidate displays a
diversified skill set including writing, database management, strong interpersonal communication
and hands-on leadership abilities. These traits have earned internal and external plaudits, advanced
the company’s clientele relations and expanded the efficiency of internal operations.
WORK HISTORY INTELLIGENCE ANALYST – AMERICAN INTERNATIONAL GROUP (AIG)
Houston, Texas – April 2013 to present
Monitored and performed intelligence operations for civilians and locations that are underwritten
by one of the world’s largest insurance companies. Duties include global forecasting, verbal and
written presentations, maintenance of the operation’s databases and quality monitoring.
Accomplishments
Organized and executed evacuation operations for dozens of individuals in crisis scenarios
such as the 2014 Venezuelan civil unrest, the 2013-2014 South Sudanese civil conflict, the
2013 Egyptian political crisis and a multitude of weather emergencies.
Developed an expert knowledge on key political, security, sociological and humanitarian
issues throughout all Western Hemisphere countries, including those in North, Central and
South America as well as all the Caribbean islands. These skills permitted the production of
a number of documents and the delivery of presentations to upper-level management as
well as external customers on key topics facing the locations.
Expanded the company’s database of on-the-ground security vendors and intelligence
assets in nations located with the Americas.
Crafted detailed security reports for dozens of countries, cities and towns through the use
of adept data-mining abilities, individually cultivated intelligence assets and written skills.
Proactively established new training protocols and procedures that ensured the intellectual
and operational advancement of the company’s analyst team.
Established an extensive list of social media contacts to assist in beating global and local
news outlets on the reporting of pertinent end exigent security developments as they
occurred.
LABORATORY SUPERVISOR – INFANT COGNITION LABORATORY
Champaign, Illinois – January 2010 to August 2012
Oversaw the execution of dozens of experiments to advance the developmental psychology field
and delegated tasks to employees to ensure flawless performance and quality results.
Accomplishments
Developed new techniques to improve laboratory settings and to ensure that the goals of
the laboratory were not compromised. Saved an experiment from failing by altering the
environment in which it was performed, as the initial atmosphere revealed clues that
threatened its success.
Through the use of SPSS Statistics and Microsoft Excel, created several new databases to
identify trends among data sets and determine the success of numerous studies and
theories.
Trained all new employees in the execution of experiments, focusing on concise
techniques.
Supervised four to five employees as well as the execution of more than 20 separate
experiments.
INTERN – FEDERAL BUREAU OF INVESTIGATION (FBI)
Springfield, Illinois – June 2011 to May 2012
Supported agents, intelligence analysts and support staff in a multitude of cases, to include those
classified as criminal, counterintelligence and counter-terrorism.
Accomplishments
Independently identified 11 novel terrorist subjects by creating database comprised of
information obtained from a human source, manipulating the data and detecting key
elements.
Gained extensive knowledge of criminal, counterintelligence and counter -terrorism
operations by performing open- and closed-source intelligence collection methods.
Collaborated with agents to identify possible subjects in criminal and national security
cases through data collection and analysis, interviews, surveillance and undercover work.
Liaised with representatives from other federal agencies as well as local and state entities
on cases that required outside cooperation. Prepared intelligence to present to these
agencies and combined externally collected information to establish more concrete
evidence and theories.
Trained in firearms use and safety, hand-to-hand combat and SWAT training procedures.
EDUCATION BACHELOR OF SCIENCE IN PSYCHOLOGY – UNIVERSITY OF ILLINOIS
Champaign, Illinois – 2008 to 2012
Minored in Political Science. Received several academic awards, including being named to the Dean’s
List and classified as a James Scholar. Completed all required courses within eight semesters while
working several jobs, such as an internship with the FBI and supervising a research laboratory within
the Psychology department.
SKILLS Top Secret (TS) security clearance, issued by the Department of Justice
Expert knowledge of building and maintaining programs and databases with Microsoft Suite
applications and SPSS Statistics
Intermediate programming and HTML skills in applications including VBA and SQL
Beginner Spanish language skills in a business and informal setting
Member of FBI InfraGard, Houston chapter
Member of the International Association of Crime Analysts (IACA)
CPR certified
REFERENCES JACLYN ALDRIDGE
Laboratory Coordinator – Infant Cognition Laboratory
Phone: 217-***-****
Email: acemwy@r.postjobfree.com
CHRIS ANGLIN
Special Agent – Federal Bureau of Investigation
Phone: 217-***-****
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