Jeff Grammer

***** ******* ***** ( Louisville, KY ( 502-***-**** (

acemre@r.postjobfree.com

LinkedIn Profile: http://www.linkedin.com/pub/jeff-grammer/54/a15/189/

Information Technology Management

Consulting / Leadership / Project Development

Highly accomplished technology executive with expertise in building and

directing all aspects of company development to include staff/personnel

development, program management, and full project life cycle from

conception to roll out. Demonstrated achievements in improving the quality

of programs, workflow, productivity, design standards, and programming

efficiency. Excellent leadership and management blend, illustrated through

outstanding performance in directing teams of highly productive managers

and strategic partners. In-depth knowledge of and background in

architecture and infrastructure of market/product development, quality

assurance, and network operations. Core competencies include:

Strategic Business Budget Administration Relationship Management

Planning Presentation Delivery Internet Strategy

Client Needs Analysis Data Network Engineering Development

WAN/LAN Strategy VoIP/Telecommunications Deployment/Rollout

Infrastructure Support

Professional Experience

Network Advocates (6/2013 - present)

Director of Strategic Planning

Lead the integrated insights and strategic planning group in a way

consistent with the company's goal of bringing a strong analytical

foundation to uncover:

. fresh and innovative insights/business opportunities

. inspiring creative ideas.

Partner with executive and account management peers to develop disruptive

ideas at all points of client contact.

Orchestrate all business line planning, strategic planning and analytical

activity for all accounts within the company. Ensure all deliverables

required from the group, internally and externally, are met in an efficient

and timely manner. Identify opportunities to constantly improve the quality

of thinking applied to client business.

Actively support new business activity where required.

Collaborate with clients and give them deeper insights into the dynamics of

their business through the development of disciplined and thorough

information technology analysis.

Continue to develop and implement standardized strategic planning tools to

foster consistency over time and across projects. Complete this within the

company's planning process but enhance the process through specific

planning tools as well as syndicated or proprietary databases that enhance

the level of thinking and insight injected into the entire process.

Oversee and complete all administrative responsibilities required for

department heads by the company.

. Lead an integrated group of IT insights and business intelligence in the

delivery of all requirements to support the growth and development of all

client business.

. Ensure strong collaborative relationship within the groups and externally

with key company and client partners to consistently elevate the quality

of thinking and ideas applied to the client business.

. Actively grow the abilities and skill of the department members through

formal training programs, mentorship and hands on learning.

. Provide a department environment that fosters personal and professional

growth for department members to encourage loyalty, openness of opinion

and constant curiosity.

. Ensure all policy and legal requirements for the company as they relate

to the group are completed in a timely and efficient manner. (ex: HIPPA,

NCQA, PCI, SOX)

CACI/Emergint International, 3/2013 - 6/2013

Sr. Systems Engineer Supervisor (temporary/transitional)

Post the sale of Emergint Technologies to CACI International; retained in

technical supervisory role under new company. Position was eliminated when

office was closed.

EMERGINT TECHNOLOGIES, INC, 8/2004 - 3/2013

Director of IT

Responsible for the direction and management of IT/computer operations for

Emergint's administrative information processing. Duties include rapid,

accurate and efficient processing of corporation's workload by use of a

computer-based system. Building systems capability which reflects the

highest state of technical sophistication consistent with the corporation's

needs and budget. Ensuring the security of company's database and

infrastructure. Recommend insights that contribute to overall company

strategic management. Assure that Emergint makes maximum use of the general

system by providing for the education and training of the principal users.

Consult with management to determine information requirements of management

and engineers, to determine boundaries and priorities of new projects, and

discuss system capacity and equipment acquisitions. Perform duties of

consultant with respect to computer systems hardware to define equipment

needs, including telecommunications. Review project feasibility studies.

Create professional, technical, and clerical staff capable of meeting

current and future needs. Establish work standards. Assist staff to

diagnose and solve computer equipment problems. Participate in technical

projects, such as design and implementation of equipment specifications or

developing computer programs for specified applications, data network

infrastructure (LAN/WAN/MAN/QoS), and telecommunications equipment (VoIP,

PBX, KSU).

Selected accomplishments:

. Key team member of management team that built company from $7 million to

$34.5 million in valuation

. Managed a team of up to 7 people

INDEPENDENT CONTRACT CONSULTANT, 7/2003 - 8/2004

Was engaged in 4-month contract as MIS Manager through Robert Half

Technologies for a health care company in the Collier County (Collier

Health Systems, Inc.). Perform data network engineering, security

analysis, and implementation for communication back to central host site.

Install Cisco PIX firewalls, routers, and switches. Set up and troubleshoot

VPN for Client-to-LAN, as well as LAN-to-LAN connectivity. Manage a

Network Admin and Database Admin as direct reports. Environment is AIX,

Windows/2000, Citrix, Exchange, IIS and Cisco. Create and implement

technology policies and procedures. Negotiate contracts with vendors for

services and support.

Engaged in ad-hoc contract with Emergint, Inc., a health data solutions

company providing clinical data for research activities. Perform data

network engineering, security analysis, and implementation for

communication back to the Center of Disease Control. Install Cisco PIX

firewalls, routers, and switches. Set up and troubleshoot VPN for Client-to-

LAN, as well as LAN-to-LAN connectivity. Render support, design,

architecture, development, implementation, and maintenance for complete

infrastructure services. Implement a deep knowledge of Routing, VLANs, ATM,

Ethernet, Network Classes, Network Protocols, and Network Address

Translation.

Filled a short-term engagement with OptiComm Solutions Group, a data and

voice communications consulting company. Provided telecommunications

inventory and audit for 48 client sites in south Florida. Completed an in-

depth network analysis of existing frame relay network consisting of 1600

sites.

STONEHOUSE TECHNOLOGIES, INC. - Ft. Myers, FL

LEE COUNTY TELCOM SITE MANAGER, 4/2002 - 6/2003

Contracted by Lee County to carry out both management and consulting

responsibilities. Maintained responsibility for staff of seven responsible

for providing financial budget management, help desk services, and

technical support for the County's telecommunication voice services.

Administered telecom budget of $3.5 million. Developed strategic plan

encompassing ensuing three to five years. Participated in monthly meetings

with department heads on billing issues. Formulated and presented a

proposal to department heads of a five-digit dial plan for connectivity to

all County agents.

Selected accomplishments:

. Brought structure and professionalism in accordance with the

previously agreed upon SLA's in the contract, successfully meeting

those needs.

. Contributed to improving SLA percentage by 25%.

. Saved Lee County $100,000 a year on new LD contract.

. Started and completed entire County telecommunications inventory of

assets.

. Improved working conditions and relationships between staff and

outsourced vendors.

. Managed a team of 10.

SPRINT, LTD. - Ft. Myers, FL

SENIOR ACCOUNT EXECUTIVE, 8/2001 - 4/2002

Implemented a consultative approach in effectively marketing Sprint local

data and voice services to the governmental vertical market. Performed

client needs analysis. Attended quarterly meetings on service levels and

billing issues. Prepared and delivered presentations outlining

telecommunications services offered by Sprint. Identified and managed new

revenue streams. Fostered strong relationships with clients to ensure

account retention.

Selected accomplishments:

. Exceeded sales quota for year.

. Improved client relations leading to increased client penetration.

QUALITY COMMUNICATIONS, INC. - Louisville, KY

VICE PRESIDENT OF INTERNET & STRATEGIC INITIATIVES, 10/1998 - 7/2001

In addition to the responsibilities outlined for Director of Information

Technology, this position entailed Internet strategy development for key

line-of-business delivery. Conceptualized and created service delivery

strategy and infrastructure investment. Maintained accountability for

overall e-business budget. Established and executed tactical project

priorities. Created measurement criteria and tracking mechanisms.

Introduced practices for dealing with partners. Provided internal and

external client WAN/LAN networking support and consulting.

Selected accomplishments:

. Directed development of client engagement Web software through

Programming Services Department. Led formation of new software product

offering management support and maintenance of large-scale

telecommunications infrastructure, which led to enabling company to

provide telecommunications outsourced services.

. Managed departmental structure of End-User Support, Network Services,

and Programming Services, which made up all Information Services

(staff of 12).

DIRECTOR OF INFORMATION TECHNOLOGY, 1/1996 - 10/1998

Established the strategic direction of company and oversaw the functional

operation of technology to include disaster recovery and planning for

provider of sales, service, and rental of wireless communications. Created

and implemented technology policies and procedures. Negotiated contracts

with vendors for services and support. Oversaw End-User Support and Network

Services Departments responsible for maintaining, administering,

configuring, and programming network devices. Administered a $1.2 million

budget.

Selected accomplishments:

. Spearheaded the design and implementation of LAN/WAN network and all

desktop and host-based database access and line-of-business database

requirements.

. Utilized Web-based technology to create line-of-business database

applications for centralized management and greater end-user support.

. Managed a staff of 4.

VENCOR - Louisville, KY

SYSTEM ENGINEER, 6/1994 - 1/1996

Designed, installed and maintained responsibility for the interconnection

and functionality of 42 frame-relay-connected hospitals and their corporate

headquarters.

Selected accomplishments:

. Designed 300 frame-relay utilizing both Cisco and ACC routers

connected nursing home centers. Initiated negotiations with Sprint for

implementation.

. Facilitated the implementation of a WAN-based teleradiology imaging

system, generating a cost savings to company and increasing quality of

patient care.

. Wrote and implemented communications software based on TCP/IP socket

connections for passing of clinical patient information between

diverse information systems for storage in an in-house electronic

patient chart.

** Additional employment encompasses Network Engineer III for Providian,

Louisville, KY; Manager II for the Office of Economic Development,

Louisville, KY; Owner/Vice President of LanMark Associates, Louisville, KY;

LAN System Analyst for Entr Computer Center, Louisville, KY; and

Psychiatric Assistant for Central State Hospital, Louisville, KY.

Education & Credentials

BELLARMINE UNIVERSITY - Louisville, KY

Attending Graduate School for Masters in Business Administration

UNIVERSITY OF LOUISVILLE - Louisville, KY

BS in Workforce Leadership - Information Science and Data Processing

EASTERN KENTUCKY UNIVERSITY - Richmond, KY

Completed courses toward an undergraduate degree in Biology

KENTUCKY POLYTECHNIC INSTITUTE - Louisville, KY

Certificate of Associates in Computer Programming

Certifications:

. Cisco Certified Network Administrator (CCNA)

Selected Accomplishments:

Business: Executive management team member that keyed business model for

Emergint taking it from a $7 million company to a sale in 2012 of

$34.5 million

Implemented a teleradiology solution for Vencor (Kindred), saving

$1.5 million a year and increasing patient care

Developed a 5-year information technology strategic plan for a

large organization in January 2014.

Technical Background:

Platforms: Cisco, Linux, Microsoft, IBM, Novell, Nortel, Samsung

Software: Windows server 2003/2008, Hyper-V, MS-SQL, MySQL, Linux Slackware

& CentOS, AIX, Exchange 2003/2010, XEN-OS (VM server), IPTables,

IPSec, AVVID, Exchange, NT-2000, XP, ME, PHP, HTML, C, MS-SQL,

MySQL, Perl, TCP/IP, DHCP, DNS, SMTP, SNMP, NAT, IPX, SNA,

CiscoWorks, Netview, Excel, Word, Office, MAS-90, WebERP, AccPac,

Deltek GCS, (others).

Hardware: Cisco switches of 2950/2960, 3500/3560 (POE and non-POE)), and WAN

remote sites (i.e. Cisco 1700/1800, 2600/2800, 3600/3750(x),

45xx). ASA 5501/5510/5540/5550. Experienced with routing

protocols including, OSPF, EIGRP, RIP, RIP2, and layer 3 protocols

of IP, IPX, SNA, as well as layer 4 and higher protocols such as

TCP, UDP, SPX, DS1 thru DS3 signaling, Ethernet, ATM, OC-1 to

OC-192, SONET/SDH, GBE, Fiber, VoIP.

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