Customer Service Technician
Resume:
Melvin D. Jones RESUME
Dallas, Texas. 75237.
Home Phone: 469-***-****.
Birth : 11-14-1963.
Email : *****.********@*****.*** .
PROFESSIONAL OBJECTIVES:
Any entry-level, an non- management position, as a digital / analog electronics technician, in a
dispatchers, or customer services support representatives, an tellers, that would enable me to use my
abilities, an skills, qualification, in professionalism, laboring as a full-time staff, 4 way to reach
out, toward my advancement, an achievement, and goals, successfulness experiences required.
SPECIAL SKILLS:
Non-management, electronics technician, Q.C. inspector, tester, trouble-shooting, P.C. boards repairs,
P.C. board installers, wave soldiers machines operators, component codes documentation, micro-processor, telephone
repairs, limitation board, accounts, computers, cabling, wireless, terminals, fiber-optics, SMT machine operators,
telecommunication-communication skills, diagram schematics route wiring terminals cabling, and framing. mail
sorting, mail handling, collection, incoming calls, shipping, radio dispatchers, news papers, carriers, customer services
support rep, tellers, programming, inventory, tag, merchandising, cashiers, order puller, files, stock, loads-unloading.
STRENGTHS:
Highly motivated, professional appearances, self-disciplined, efficient, excellent communication skills, educational.
SUMMARY OF QUALIFICATION:
45. Years Experiences ( Non-Management,)( Electronics Technician,)( Dispatchers,)( Customer Service support rep,)
(Tellers.).
EDUCATION:
Modern electronics communication, amplitudes modulation transmissions, frequency modulation
transmissions, televisions, fiber-optics, oscillators, digital intergraded circuits, numbers systems
and codes, logics gates, Boolean algebra, flip-flops,counter and registers, memories, micro-processor,calculation and
calculators, maps reading, zip codes, document, streets, C.O.D. receipts,.
GRADUATED:
South Oak Cliff High, Dallas, Texas. 75216. Independent Diploma, G.P.A. 3.0 / 4.0,May, 29, 1982.
DEVRY INSTITUTE OF TECHNOLOGY UNIVERSITY, Irving, Texas.75062. G.P.A. 3.0 / 4.0,
Electronics Technician Diploma, June, 13,1986.
EQUIPMENTS:
Digital storages oscilloscopes, digital multi meters, transistors curves tracers, AF and RF signals
generators, computers, and micro-processors, calculators, consoles, etc. cars, bicycles, two wheeler
dumb bar, bob truck, CDL, B. Licenses in C. licenses now, roller hampers, fork lift, pack bags mail trays, calculators,
copy, fax, telephones, pallet jack, etc.
SKILLS IN QUALIFICATION:
Electronics technician, management, accounts, dispatchers, sales, food service, clerks, general labors,tester, wiring,
telecommunication, communication, telecommunication markets, administration, customer services support rep,
tellers, Email Software (outlook), Internet browser (internet explorer), Word Processing Software (micro
work word processor, office excel 2007, office word 2007).Window Live ID Software (hotmail).
EMPLOYMENTS:
1-67/5-82. Texas Employment Commission, 7330 S. Westmoreland. Dallas, Texas. 75237, 1-800-***-****.
Non - Management, Customer Service Support Rep. (Reason Left: Electronics Technology).
5-82/12-99, Employment Staff Agency, 1301 Young St. Dallas, Texas. 76202. 1-800-***-****.
Fax # 214-***-****. Non - Management, Electronics Technician, Computer, Tests,
Bench Technician, Fiber - Optics, Assembler, Q C. Inspector, Cabling, Wafer - Fiber, Wireless,
Troubleshooter, Intergraded Circuit, Telephone, Limitation Board, Implement, SMT, Tellers,
Customer Services Support Rep., Delivery Dispatcher, Clerk, WHS, and Constructional,
( Reason Left: Retirements, SSI).
12-99/Recent, Social Security Administration, (Retirement, SSI.). 1-866-***-****. Fax # 972-***-****.
2475 Cliff Creek Crossing. Dallas, Texas. 75237. (Still There) Customer Service Support Rep.
Electronics.
9-12/03-14. Pizza Hut of America, INC. 3333 Camp Wisdom Rd. 972-***-****, Customer Service Support Rep.
Technical Support, Analyzes, Tests, Troubleshoot Calls, Call Intake, Cash Hander, Delivery.(Transfer
to Domino Pizza Inc).
04-14/06-14. Domino Pizza Inc. 1111 Camp Wisdom Rd. 214-***-****, Customer Service Support Rep, Technical
Support,Analyzes, Tests, Troubleshooter Calls, Call Intake, Cash Handling, Delivery. (Still There).
05-14/06-14. Wise Connect Verizon Network. 924 Country Club St. 760-***-****, Electronics Technician,
Internet, Telephones, Cabling, Installing Connection, just finish training.(Reason Left: Accident occur).
RESPONSIBILITIES:
Technician over Q.C. inspector on P.C. boards for mandatory, also how to install component part
into the P.C. board for final testing repairs. The components, I in stall were resistors, diodes,
transmissions, transistors, LED transmitted, capacity, transformers, relays, IC registers, gull wings
QFP an MELFS, and more etc. My performance, was laboring with wireless, cabling, telephones, computers, and also
building mechanical assembly amplifiers, known the way as a power supply. Am also develop in micro-processors,
meters testing, reading. trouble-shooting, limitation board, frequency amplitude generator signals, related digital /
analog else wells, an oscillators, parameters, in the field of electronics technology, relation for telecommunication,an
communication, consultants, As a certify electronics technician, I also labor with RF / Wireless, been responsibly for
the design equipment, in also, development, by routing the wires to the PCM - boxes or terminals, on how to evaluate
them, by the schematics, or computer been that way how to be prepared for the commission, in submission, to do
terminals technical testing, to insure the modification is right by troubleshoot or tests by the documentation of the
evaluation, to insure the measurements is right in it right volume so that you can use the document, in perform it RF /
Link, an in it preparation. And the execution of the design system / products, can be commission, and tested, by it
documentation interfaces, by meaning technical development, an evaluation,. been the way modify and analysis, for
technical support, how to be the way prepared for the optimum system design, resolutions. More responsibly on how
to, dispatch caution danger sign should be kept understood at all time, look before you enter a path ahead. before
moving in the right directions, fasting all equipment down safely in right . Read in follow the map, an street, sign
carefully. stay focus in good direction were you are going so that you can make sure each delivery is kept on time, in
an good shape. In also stay with in contact, at all time, in with the company, how to have a great days delivery. How to
labor in retail store markets sales. Administrate and association being a customer service support rep, an a tellers,
professional experiences required . While handling cash on delivery money, the way stationary, being how with in the
company, handling incoming calls, programming intake order, from the customer, as a customer service administrate,
to approve, the quality, and products, that is going out through the retails, or institutes, or company, an MFGR, so that
everything can stay in it right speculations, in inventory, an inspection, also budgets, in shipping, requirements, so that
all documentation statement, are in order, in that way transferred, State Wide National, receiving progressing, being
how with thin through out the company. Commitment.
REFERANCES:
My labor experiences was by the Contract Assignment Agreement Completion, being with my rotating
shift required, my laboring relation shift was 1st,2nd,3rd, being how around the clockâ. My training
were, transfers level experiences, as a electronics technician, dispatcher, customer service support rep, and tellers, an
etc, like clerks, approve how requested, I am still available, if you are hiring some one like me for the jobs. EMAIL
ME, or CALL Me, my number is Up-Ahead . Thank You .
RECOMMENDATION:
Electronic Technology Consultant, Customer Service Support Rep, Delivery Dispatcher, Teller Account Finance.
Signature :Mr. Melvin D. Jones, Full- Time $ 28.00hr. Labor, Date - Recent Amen--
Contact this candidate